Once there is contact between the patient and the telemedicine practitioner,
the question shifts from whether there is a physician–patient relationship to
the nature of the physician–patient relationship. As is demonstrated by
occupational medicine, the law recognizes that there are physician–patient
relationships with limited duties to the patient. Just as an occupational
medicine physician may examine a patient or treat a workplace injury without
triggering a duty to evaluate the patient’s general medical status, the courts
are likely to hold that the telemedicine practitioner’s duty is limited to the
extent of the matter that is the subject of the consultation. This will probably
depend on the status of the local practitioner.
If the patient is cared for locally by a physician, then that physician will have
primary responsibility for the patient’s care and the court is more likely to find
that the telemedicine practitioner’s duty is limited. Conversely, if the patient’s
local contact is not a physician, then the court is more likely to find that the
local practitioner has become the borrowed servant of the telemedicine
practitioner and that the telemedicine practitioner is responsible for all aspects
of the patient’s care. This would be moderated if the local contact was under
the supervision of another physician, who would then have primary legal
responsibility for implementing the telemedicine practitioner’s
recommendations.
Physicians who conduct remotely controlled surgical and medical procedures
will have the same legal duties as they would if they were in the operating
room with the local physician. At least for the next several years, until these
procedures become commonplace, remote physicians can also assume that
they will be held liable for problems with the equipment and the other aspects
of the procedure that deviate from ordinary practice. This expanded liability
mirrors the situation in experimental medicine, where the supervising physician
must ensure the integrity of the entire process. They may be able to
counterclaim against the manufacturers of the equipment, but these
counterclaims may be limited if it was not specifically manufactured for
telemedicine. For example, if a standard desktop computer were used as a
monitoring terminal for a remote surgical procedure, the manufacturer could
reasonably claim that this was not an intended use and that it should not be
responsible for personal injuries flowing from the monitor’s failure.