The regionalization of care poses problems for even the best-insured patients.
A regional facility, with its complement of subspecialist practitioners, has a
substantial stake in keeping specialty beds full. This situation can lead to
overinclusive policies on the necessity for specialty care. Neonatologists in
some centers, for example, establish standards of care that require
pediatricians to refer as many infants as possible to the neonatologists for
care. A failure to make these referrals could be malpractice by a pediatrician.
The pediatrician, however, does not have the power to force acceptance of a
particular patient. If the regional care system is full, the problem of finding a
place for a severely premature infant falls to the pediatrician because there is
no duty for the neonatologists to transfer less-ill infants to make room for
more- ill patients.
A physician with a patient who needs special care must pursue all options until
a place is found for that patient. In some celebrated cases involving indigent,
premature infants, this has required searching in several states and calling on
the military for emergency transport. The physician’s best allies in such
situations are a newspaper reporter and a public interest attorney. The threat
of adverse publicity and litigation can work wonders in finding care for an
individual patient.
If rejections happen too frequently, community physicians should work with the
regional centers to correct the problem. Specific guidelines should be
established that specify which patients have priority for the space available
and which patients will be moved or discharged first when a higher- priority
patient comes in. It is hard to defend keeping a terminal cancer patient in the
only intensive care bed available if it means that a patient with a heart attack
may die for lack of care. Physicians who practice in communities that do not
provide adequate indigent or specialty medical care services must warn their
patients that they may be denied necessary care. Physicians in these areas
also should assist patients in using the federal and state laws to gain access to
medical care.