A referral is the correct choice for a physician when a patient’s condition
requires care that the attending physician cannot provide—perhaps because of
a lack of proper facilities, because it is an area in which the physician lacks
sufficient training, or because the physician does not choose to practice
medicine in that area. By a proper referral, the original physician may shift the
responsibility for the patient’s general care or refer the patient only for
specialty treatment. In either case, the physician who accepts the referral
accepts responsibility for care of the patient.
A physician may refer a patient for specialty care without transferring all
responsibility for care. For example, a pediatrician may refer a patient to an
otorhinolaryngologist for evaluation and insertion of tympanotomy tubes. This
referral is necessary if the pediatrician lacks the training and surgical privileges
necessary to provide the needed service. The referring pediatrician could
remain the primary physician for the child’s preventive care and for other acute
problems.
After the surgery and necessary postoperative care, the otorhinolaryngologist
sends the child back to the referring pediatrician. However the responsibility
for the patient’s future care is allocated, it is critical that the physicians
involved understand their continuing areas of responsibility. The pediatrician
should not assume that the otorhinolaryngologist will provide general medical
care to the child; the otorhinolaryngologist should not assume that the
pediatrician can manage postoperative complications. Both physicians must
take responsibility for the care of the whole patient, with each concentrating
on his or her appropriate area of expertise.
The referring physician has a limited duty to ensure the competence of the
receiving physician. This is primarily a duty to determine if the physician
provides the type of care the patient requires. If the referring physician has
reason to believe that the receiving physician is incompetent, there may be
liability for negligently selecting the receiving physician. This is a problem in
MCOs that dictate the panel of referral physicians. While the primary physician
may have no control over the referral, the court may find that there is still a
duty to not refer to a physician who is known to be incompetent. If there are
questions about the appropriateness of the referral, the referring physician
should follow the patient’s progress until he or she is confident that the patient
is receiving appropriate care.