The most common ways physicians reduce the cost of care for patients are
waiving the copay (“insurance only”) and giving the patient a discount on the
care. In most situations, both private insurers and the federal government ban
waiving the copay. (Medicare has some provisions allowing the copay to be
waived for documented indigency.) They do this because the copay is meant to
discourage casual trips to the physician. The theory is that making the patient
share the cost of treatment will make the patient a more sophisticated health
care consumer. The reality is that the copay limits access to care for many
people. The less care the patient seeks, the less money the health plan has to
pay to physicians and hospitals for that care. Both private insurers and
Medicare require the physician to make reasonable efforts to collect copays
that are billed to the patient.