In most cases the decision to ask for a consultation is a medical judgment. A
physician who believes that the patient’s care would benefit from another
opinion should ask for a consultation. Sometimes hospital or insurance
company rules require a consultation before certain therapy begins. For
instance, if a patient may not be admitted to the coronary care unit without a
cardiology consultation, the general internist has a duty to obtain the
consultation to provide the patient with the needed care.
Often a physician must consult another physician to obtain a certain test for a
patient. The attending physician may believe that a specific cardiologist is
skilled at doing stress tests and cardiac catheterizations but is too quick to
recommend bypass surgery. In this case, the attending physician should let the
patient know in advance why his or her recommendations may differ from
those of the consultant. The attending physician should ensure that the
cardiologist understands that this is a consultation, not a referral. Conversely,
the cardiologist may believe that the attending physician is endangering the
patient by downplaying the seriousness of the condition. The cardiologist has a
duty to inform the patient of this opinion, but it is better if this is done in
cooperation with the attending physician.
Physicians often obtain informal consultations from colleagues without
appreciating the legal significance of this process. Informal consultations are
valuable and should be used, but they have limitations. First is the patient’s
right to privacy and to choose physicians. An informal consultation should be
anonymous. Any information that would disclose the identity of the patient
should be withheld. In small communities, the physician should ask the patient
to consent to an informal consultation. The physician should ensure that
informal consultations do not violate any state or federal laws, as might be the
case for substance abuse patients.