What may happen in MCOs is a variant on the dual capacity doctrine. The dual
capacity doctrine evolved as an aspect of workers’ compensation law. A worker
who is injured by a fellow workers’ negligence is usually limited to a worker’s
compensation recovery. Some courts created an exception to this rule if the
negligent worker was a licensed professional who was expected to exercise
independent judgment: “According to the dual-capacity doctrine, an employer
who is generally immune from tort liability may become liable to his employee
as a third- party tortfeasor; if he occupies, in addition to his capacity as
employer, a second capacity that confers on him obligations independent of
those imposed on him as an employer.” [
Weber v. Armco, Inc., 663 P.2d 1221
(Okla. 1983).] Physicians have been specific targets of this doctrine, based on
their independent license and duties to the patient. [Glenn. Employer’s Liability
to Employee for Malpractice of Physician Supplied by Employer, 16 A.L.R. 3d
564 (1968 & Supp. 1996).]
The issue will not be a workers’ compensation bar, but the unwillingness, or in
the case of ERISA plans, inability of the courts to hold MCOs responsible for
decisions to deny care. As plaintiffs search for additional defendants, especially
those whom they can portray as concerned only with the bottom line, they will
sue physician medical directors and other physician administrators in MCOs.
The courts may hold as follows: “Once a physician, always a physician”—that
is, every physician who reviews the patient’s care or chart, or supervises those
that do, or in any other way has the authority to affect care decisions, has
independent liability for injuries to the patient. If the medical director’s
compensation includes any component tied to reduction in services, the
medical director would be in a Shea conflict of interest position.
Such a judicial construct would be consistent with courts’ ambivalence about
medicine as “just another business.” The physician’s role in MCOs should be as
a conscience, ensuring that patients are properly treated. It is also the best
posture to assume in attempting to convince courts to reject employment
terms in MCO contracts that prevent physicians from exercising independent
medical judgment.