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| [1] | IN THE COURT OF APPEALS STATE OF ARIZONA DIVISION ONE | 
| [2] | 1 CA-CV 98-0121 | 
| [3] | 2000.AZ.0042048 <http://www.versuslaw.com> | 
| [4] | March 16, 2000 | 
| [5] | STEPHEN SCHMITZ AND SHARON SCHMITZ, HUSBAND AND WIFE, DEFENDANTS, COUNTERCLAIMANTS- APPELLANTS, CROSS-APPELLEES, V. DANIEL ASTON AND CYNTHIA ASTON, INDIVIDUALLY AND AS HUSBAND AND WIFE, PLAINTIFFS, COUNTERDEFENDANTS- APPELLEES, CROSS-APPELLANTS. | 
| [6] | Appeal from the Superior Court of Maricopa County Cause No. CV 94-05240 
      The Honorable Paul A. Katz, Judge | 
| [7] | Holloway Odegard & Sweeney, P.C. by Kevin B. Sweeney Charles M. Callahan 
      Phoenix and Meyers Law Firm by J. Tyrrell Taber Phoenix Attorneys for Defendants, 
      Counterclaimants-Appellants, Cross-Appellees Stanley M. Slonaker Attorney 
      for Plaintiffs, Counterdefendants-Appellees, Cross-Appellants Phoenix | 
| [8] | The opinion of the court was delivered by: Michael D. Ryan, Presiding 
      Judge | 
| [9] | DEPARTMENT D | 
| [10] | OPINION | 
| [11] | AFFIRMED IN PART; REVERSED IN PART; | 
| [12] | REMANDED | 
| [13] | RYAN, Judge | 
| [14] | ¶1 Stephen and Sharon Schmitz and Daniel and Cynthia Aston were neighbors. 
      The Schmitzes came to believe that Mr. Aston had molested their daughter. 
      They told several neighbors, who had children about the same age as their 
      daughter, that they suspected that Mr. Aston had molested their daughter. 
      The Astons subsequently sued for defamation, intentional infliction of emotional 
      distress, and false light invasion of privacy. After trial, a jury awarded 
      the Astons nearly two million dollars in damages. Through various post-trial 
      rulings, the trial court reduced the amount of the award to about $500,000. 
      Both sides appealed. | 
| [15] | ¶2 The Schmitzes appeal from the trial court's judgment on jury verdicts 
      against them in the amounts of $250,000 for emotional distress and $25 nominal 
      damages for defamation. They argue that the defamation claim should never 
      have been submitted to the jury because the trial court found that their 
      statements were conditionally privileged and the Astons did not prove that 
      the Schmitzes abused the privilege. The Schmitzes also contend that the 
      court erred in failing to vacate the $250,000 punitive damage award against 
      Mrs. Schmitz individually. The Astons cross-appeal from the trial court's 
      judgments as a matter of law which vacated the jury's awards of $900,000 
      for intentional infliction of emotional distress damages, $100,000 general 
      damages for defamation, and $250,000 punitive damages against Mr. Schmitz. 
      The Astons also cross-appeal from the trial court's directed verdict of 
      their false light invasion of privacy claim. | 
| [16] | ¶3 We conclude that the trial court should not have applied a conditional 
      privilege to the defamatory statements the Schmitzes made to their neighbors. 
      Thus, we reject the Schmitzes' claim that the court erred in submitting 
      the Astons' defamation claim to the jury. Also, with respect to the defamation 
      claim, we hold that the trial court erred in vacating the jury's award of 
      general damages. We also hold that the trial court erred in vacating the 
      jury's award on the Astons' claim for intentional infliction of emotional 
      distress. Instead, the court should have ordered a remittitur. We affirm 
      the trial court's directed verdict on the Astons' claim for false light 
      invasion of privacy, but for a different reason than primarily relied upon 
      by the trial court. We further hold that sufficient evidence supports the 
      award of punitive damages against Mrs. Schmitz, but we remand for the trial 
      court to consider a remittitur. Finally, we affirm the trial court's order 
      vacating the punitive damages against Mr. Schmitz. Therefore, we affirm 
      in part, reverse in part, and remand for further proceedings. *fn1 | 
| [17] | I. BACKGROUND | 
| [18] | A. Factual History *fn2 | 
| [19] | ¶4 The Schmitzes and the Astons were backyard neighbors in Scottsdale. 
      The Schmitzes have three children, Lauren, Liza, and Michael. The Astons 
      have a daughter, Jillian. Because of their closeness in age, Jillian and 
      Liza were friends. In the fall of 1992, when both girls were five years 
      old, Mrs. Schmitz and Mrs. Aston noticed changes in their children's behavior. 
      Jillian was reluctant to play at Liza's house; Liza had begun to masturbate 
      and become argumentative with family and friends. | 
| [20] | ¶5 In early February 1993, Mrs. Aston telephoned Mrs. Schmitz and expressed 
      concerns that the girls had engaged in sexual play while together at the 
      Aston home. Over the course of a few conversations, Mrs. Aston told Mrs. 
      Schmitz that Jillian had said that the girls were kissing and playing "bum 
      to bum" and "pee to pee." When Mrs. Schmitz asked Liza where 
      she had learned these games, Liza became agitated and gave various responses, 
      including that she had learned them from her sister's friend while at the 
      park. | 
| [21] | ¶6 On February 10, 1993, Mrs. Schmitz took Liza to see her pediatrician, 
      Dr. Ziltzer. Mrs. Schmitz gave the doctor Liza's medical history and said 
      that she suspected that Liza had been sexually abused. Mrs. Schmitz explained 
      that Liza had been sexually acting out, but that these activities only occurred 
      with her friend Jillian. She told Dr. Ziltzer that she suspected Jillian's 
      father, Dan Aston, might be the perpetrator because he had babysat the two 
      girls alone several times and on one of these occasions he had bought Liza 
      a tee-shirt and had given her a dollar. | 
| [22] | ¶7 Dr. Ziltzer asked Liza whether anyone had touched her in her private 
      area, and Liza said "no." Liza's physical examination indicated 
      that there was some redness in the vaginal area, but there was no evidence 
      of trauma to the genital area, infections, or sexually transmitted diseases. 
      Although the findings were inconclusive, Dr. Ziltzer reported that Liza's 
      physical examination could be consistent with the suspicions of abuse described 
      by Mrs. Schmitz. Based on Mrs. Schmitz's concerns and Liza and Jillian's 
      inappropriate sexual play, Dr. Ziltzer made a referral to Child Protective 
      Services ("CPS") for further investigation. | 
| [23] | ¶8 Dr. Ziltzer's partner, Dr. Fischler, discussed Liza's examination with 
      Mrs. Schmitz. Because of Mrs. Schmitz's concerns and suspicions, Dr. Fischler 
      suggested that she contact the police department and CPS. Dr. Fischler also 
      recommended that Liza see Dr. Harrison, a psychologist who had extensive 
      experience in treating sexually abused children. | 
| [24] | ¶9 Shortly thereafter, Mrs. Aston contacted Mrs. Schmitz to learn the 
      results of Liza's examination. Mrs. Schmitz told Mrs. Aston that the doctor 
      had found signs of molestation and that she should also take Jillian to 
      be examined. Mrs. Aston became very upset and made repeated telephone calls 
      to her husband, who was working out of town. That evening, Mr. Aston telephoned 
      Mrs. Schmitz. During their conversation, Mr. Aston became extremely angry 
      that Mrs. Schmitz thought that his daughter had also been molested. | 
| [25] | ¶10 On February 16, 1993, Mrs. Schmitz contacted the Scottsdale Police 
      Department to report that Liza had been sexually molested. She told the 
      police that the pediatrician had "confirmed" that Liza had been 
      molested. The next day, Crisis Intervention Specialists Riccio and Perlman 
      *fn3 visited the Schmitzes' home. Mrs. 
      Schmitz explained to Riccio and Perlman that Liza had been acting out sexually 
      with her younger brother and her friend, Jillian. Mrs. Schmitz also stated 
      that she suspected that Mr. Aston was the perpetrator because he had babysat 
      the two girls alone. Ms. Perlman spoke with Liza separately for approximately 
      fifteen minutes. She avoided any direct or leading questions and primarily 
      allowed Liza to volunteer information. However, Ms. Perlman did ask Liza 
      if anyone had given her "bad touches." Liza responded "no." 
      Ms. Perlman told Mrs. Schmitz that based on the interview, she had no indication 
      that Liza had been sexually abused. Mrs. Schmitz became quite upset because 
      she expected a more in-depth interview. She repeated her belief that Mr. 
      Aston molested Liza. | 
| [26] | ¶11 About a week later, the Schmitzes met with Dr. Harrison to discuss 
      the possibility of Liza beginning therapy sessions. Dr. Harrison had previously 
      discussed the case with Dr. Fischler, and was aware of the examination results. 
      During this meeting, the Schmitzes expressed their concerns about Liza's 
      behavior, which they believed indicated that she had been sexually abused. 
      The following day, Liza began therapy. Dr. Harrison did not ask Liza directly 
      about any sexual abuse. Her approach was to gradually build a rapport with 
      Liza in the hope that she would spontaneously talk about any abuse that 
      might have occurred. Dr. Harrison asked the Schmitzes to refrain from talking 
      to Liza about her treatment or the alleged molestation. But, Dr. Harrison 
      told the Schmitzes they could answer any of Liza's questions. | 
| [27] | ¶12 Three days later, Crisis Intervention Specialist Riccio contacted 
      the Schmitzes to follow up on their progress. Mrs. Schmitz told him that 
      they had sought psychological care and that the doctor was eighty to ninety 
      percent certain that Liza had been molested. *fn4 
      Mr. Riccio stated that if the doctor believed a re-interview was appropriate, 
      one would be completed and a detective would be assigned to the case. | 
| [28] | ¶13 During March, Liza continued therapy. Mrs. Schmitz told Dr. Harrison 
      that Liza was acting out and exhibiting a lot of anger at home. Dr. Harrison 
      also observed Liza exhibit anger during their sessions. It was during these 
      sessions that Liza began to talk about "naughty things." However, 
      she neither volunteered any information regarding her sexual play with Jillian, 
      nor disclosed the identity of any alleged perpetrator of sexual abuse. | 
| [29] | ¶14 In late March or early April, the Schmitzes began to notify some neighbors 
      that they suspected that Liza had been sexually molested by Mr. Aston. Mrs. 
      Schmitz primarily made the statements, which were told to four neighbors 
      with children. At the time, none of these neighbors were friends with the 
      Astons nor did their children play with Jillian. Others in the neighborhood, 
      and some of the faculty at Jillian's preschool, learned of the Schmitzes' 
      allegations against Mr. Aston from these neighbors. | 
| [30] | ¶15 Later in April 1993, a neighbor told Mrs. Aston that the Schmitzes 
      were notifying some neighbors that her husband was a child molester. During 
      this conversation, Mrs. Aston became so distraught that she had to carry 
      on the discussion from the ground. She was so upset that she could not care 
      for her daughter and had to take her to a friend's house. Mrs. Aston then 
      went to the police station and contacted Crisis Intervention Specialist 
      Riccio. He told her that no investigation was occurring at that time. | 
| [31] | ¶16 In an effort to prevent the situation from escalating, Riccio telephoned 
      Mrs. Schmitz. Mrs. Schmitz indicated that her suspicions of Mr. Aston had 
      increased and that she was concerned for other neighborhood children. She 
      told Riccio that she was only telling neighbors with children. Riccio warned 
      Mrs. Schmitz that there might be legal consequences to her actions; however, 
      Mrs. Schmitz said that out of concern for the children's safety she had 
      to do what was right. | 
| [32] | ¶17 In response to the Schmitzes' statements to neighbors, the Astons 
      circulated a letter stating that if the neighbors had any concerns they 
      could contact Riccio for information. They also spoke with neighbors about 
      what they viewed as the Schmitzes' false accusations. The Astons also began 
      displaying tee-shirts around the neighborhood which contained various slogans, 
      such as "You Named the Wrong Person." The Astons hung these tee-shirts 
      from their backyard trees, car windows, and wore them while jogging through 
      the neighborhood. During this time, Liza continued her therapy sessions 
      with Dr. Harrison. | 
| [33] | ¶18 Apart from Liza's therapy sessions, Mrs. Schmitz had discussions with 
      Liza about secrets and the need for children to disclose secrets about molestation. 
      Mrs. Schmitz also read children's books to Liza that had stories about the 
      topic of child sexual abuse and the need to disclose. Toward the end of 
      April and the beginning of May 1993, Liza began to discuss secrets with 
      Dr. Harrison. Liza specifically referred to her sexual play with Jillian. 
      However, Liza still did not identify Mr. Aston as her perpetrator. In May, 
      Dr. Harrison learned from Mrs. Schmitz that Liza's behavioral problems had 
      increased as a result of seeing Mr. Aston jog in the neighborhood. | 
| [34] | ¶19 In early June, Mrs. Schmitz expressed her belief to Dr. Harrison that 
      Liza was close to naming Mr. Aston as the perpetrator. She explained that 
      she had read books with Liza which discussed how adults threaten children 
      to prevent them from disclosing secrets. Mrs. Schmitz suspected that Mr. 
      Aston might have threatened Liza, and that had been the reason for Liza's 
      failure to identify him as the perpetrator. Three weeks later, on June 23, 
      1993, after four months of therapy, Liza revealed to Dr. Harrison that Mr. 
      Aston had touched her bottom on two occasions. Dr. Harrison understood that 
      when Liza said "bottom" she was referring to the buttocks area. 
      Two weeks later, Liza again told Dr. Harrison that Mr. Aston had touched 
      her, and that she was afraid of him. *fn5 | 
| [35] | ¶20 As a result of Liza's disclosure, the Scottsdale Police were again 
      contacted. Detective Cwengros, who had extensive training in the investigation 
      of sex crimes, was assigned the case. Cwengros received information about 
      the pediatrician's findings and learned from Dr. Harrison that Liza had 
      stated that she had been inappropriately touched by Mr. Aston. Cwengros 
      interviewed Liza alone, at which time she stated that Mr. Aston had touched 
      her under her clothing in her vaginal area. Based on Liza's demeanor and 
      spontaneous responses, Cwengros had no reason to disbelieve her. | 
| [36] | ¶21 Later, Cwengros also spoke with the Astons. Having previously interviewed 
      Liza, Cwengros focused his questioning on whether Mr. Aston had the opportunity 
      to commit a sexual crime against Liza. Mr. Aston admitted that on one occasion 
      he babysat his daughter, Jillian, and her friend Liza by himself. Mr. Aston 
      expressed embarrassment about discussing the matter, and was angry about 
      being accused of sexual molestation. Cwengros submitted a report to the 
      Maricopa County Attorneys' Office for a charging decision; however, he made 
      no recommendation concerning prosecution. Mr. Aston was never charged with 
      committing any offenses. | 
| [37] | B. Procedural History | 
| [38] | ¶22 The litigation began with the Astons filing a complaint against the 
      Schmitzes, alleging causes of action for defamation, false light invasion 
      of privacy, and negligent and intentional infliction of emotional distress. 
      They also sought punitive damages. The Schmitzes counterclaimed, with causes 
      of action for negligent and intentional infliction of emotional distress. 
      These claims were based on two activities of the Astons. One was the Astons' 
      display of tee-shirts around the neighborhood accusing the Schmitzes of 
      making false accusations. The other occurred after the Schmitzes moved out 
      of the neighborhood in August, 1993. Mr. Aston went to the Schmitzes' new 
      home several times and parked nearby. He testified that he did this for 
      the purpose of inflicting pain on the Schmitzes. Mrs. Schmitz saw him at 
      least twice and became quite upset. | 
| [39] | ¶23 The Schmitzes filed a motion for partial summary judgment on the Astons' 
      defamation claim contending that any conversations with law enforcement 
      were privileged and that there was no evidence of their falsity or conscious 
      disregard of their probable falsity. The Schmitzes also filed motions for 
      partial summary judgment regarding the Astons' claims for punitive damages 
      and false light invasion of privacy. The trial court granted the Schmitzes' 
      motion for summary judgment with respect to their conversations with law 
      enforcement finding that these conversations were "subject to qualified 
      immunity." However, the court denied both motions for summary judgment 
      regarding the punitive damages and false light invasion of privacy claims. 
      The case then proceeded to trial. | 
| [40] | ¶24 At the conclusion of the presentation of evidence, the trial court 
      granted the Schmitzes a directed verdict on the Astons' false light invasion 
      of privacy claim. The court found that the facts were insufficient to support 
      this claim because there was inadequate publication. The court also found 
      it duplicated the Astons' other claims. With respect to the defamation claim, 
      the trial court determined that under Restatement (Second) of Torts (1977)("Restatement") 
      and Arizona public policy the statements the Schmitzes made to their neighbors 
      were conditionally privileged. However, the court denied the Schmitzes' 
      motion for a directed verdict on the Astons' punitive damages claims. Additionally, 
      the court denied the Schmitzes' motions for judgment as a matter of law 
      on the Astons' defamation and intentional infliction of emotional distress 
      claims. The court also directed verdicts on both the Schmitzes' and the 
      Astons' claims and counterclaims of negligent infliction of emotional distress, 
      finding that neither party could show the necessary harm required to satisfy 
      those claims. | 
| [41] | ¶25 The jury returned a verdict in favor of the Astons on their defamation 
      claim, finding general damages to be $100,000 and emotional distress damages 
      to be $250,000. The jury also returned verdicts in favor of the Astons on 
      their intentional infliction of emotional distress claim in the amount of 
      $900,000 and awarded punitive damages of $250,000 against Mr. Schmitz and 
      $250,000 against Mrs. Schmitz. Finally, the jury found against the Schmitzes 
      on their counterclaim. | 
| [42] | ¶26 Subsequently, the Schmitzes filed a motion for judgment as a matter 
      of law as to the jury verdicts. The trial court granted the Schmitzes' motion 
      with respect to the general damages award of $100,000 on the defamation 
      claim, finding that the evidence did not demonstrate that any reputational 
      damage occurred to the Astons. Instead, the court awarded the Astons nominal 
      damages in the amount of $25. However, the court affirmed the jury's award 
      of $250,000 for emotional distress for defamation, finding that enough evidence 
      was presented to sustain this award. | 
| [43] | ¶27 In addition, the court granted the Schmitzes' motion for judgment 
      as a matter of law with respect to the $900,000 award for intentional infliction 
      of emotional distress and vacated the jury's verdict. The court stated that 
      the purpose of an award for intentional infliction of emotional distress 
      was to compensate, not to punish. It found that no reasonable person, under 
      the facts in this case, could determine that the Astons suffered such emotional 
      distress as to warrant this high of an award. The court found the award 
      duplicative of the defamation claim and the result of the jury's anger, 
      passion, and prejudice. The court further stated that the award shocked 
      the conscience of the court. | 
| [44] | ¶28 As for punitive damages, the trial court initially upheld the jury's 
      verdict with respect to punitive damages against both Mr. and Mrs. Schmitz 
      separately. However, after a second set of motions was filed by the Schmitzes, 
      the court granted judgment as a matter of law and vacated the jury's verdict 
      of punitive damages against Mr. Schmitz. But the court refused to disturb 
      the jury's $250,000 punitive damage verdict against Mrs. Schmitz. | 
| [45] | II. DISCUSSION | 
| [46] | ¶29 We first address the defamation claim and the issue of conditional 
      privilege. We conclude that the trial court erred in applying a conditional 
      privilege to the defamatory statements the Schmitzes made to the neighbors. 
      We also conclude that the court erred in vacating the jury's award as to 
      reputational damages for defamation. | 
| [47] | A. Defamation | 
| [48] | ¶30 Defamation is a false publication that impeaches another's honesty, 
      integrity, virtue, or reputation or brings the defamed person into disrepute, 
      contempt, or ridicule. See Godbehere v. Phoenix Newspapers, Inc., 162 Ariz. 
      335, 341, 783 P.2d 781, 787 (1989). A statement is defamatory if it tends 
      to "harm the reputation of another as to lower him in the estimation 
      of the community or to deter third persons from associating or dealing with 
      him." Restatement § 559. A person who publishes a false and defamatory 
      statement concerning a private person is subject to liability if he or she 
      knows that the statement is false and that it defames the other, acts in 
      reckless disregard of these matters, or acts negligently in failing to ascertain 
      the truth or falsity of the statement. See Peagler v. Phoenix Newspapers, 
      Inc., 131 Ariz. 308, 311-12, 640 P.2d 1110, 1113-14 (App. 1981). | 
| [49] | ¶31 However, under certain circumstances, a person who publishes a defamatory 
      statement may be protected from liability if the statement is considered 
      privileged. See Green Acres Trust v. London, 141 Ariz. 609, 612, 688 P.2d 
      617, 620 (1984); Restatement § 580B. There are two types of privileges, 
      absolute and qualified. See Green Acres Trust, 141 Ariz. at 612, 688 P.2d 
      at 620; Restatement §§ 583-612. An absolute privilege is based "upon 
      a recognition of the necessity that certain persons, because of their special 
      position or status, should be as free as possible from fear that their actions 
      in that position might have an adverse effect upon their own personal interests." 
      Restatement, Chapter 25, Topic 2, Title B, pp. 242-43; see Green Acres Trust, 
      141 Ariz. at 612, 688 P.2d at 620. The qualified or conditional privilege 
      is based on the societal value of protecting statements made in response 
      to a legal, moral, or social duty. See Green Acres Trust, 141 Ariz. at 616, 
      688 P.2d at 624. To overcome a conditional privilege, a plaintiff must prove 
      by clear and convincing evidence that the defendant knew the statement was 
      false, or acted in reckless disregard as to its truth or falsity. See Selby 
      v. Savard, 134 Ariz. 222, 225, 655 P.2d 342, 345 (1982). In other words, 
      a plaintiff must show actual malice by clear and convincing evidence. See 
      Dombey v. Phoenix Newspapers, Inc., 150 Ariz. 476, 487, 724 P.2d 562, 573 
      (1986). | 
| [50] | ¶32 The Schmitzes argue that as a matter of law the Astons' defamation 
      claim should never have been submitted to the jury. Based on the trial court's 
      finding of a conditional privilege, the Schmitzes argue that the Astons 
      failed to meet their burden to introduce evidence that the Schmitzes' statements 
      to their neighbors were made with actual malice. They therefore contend 
      that the court should have directed a verdict on the Astons' defamation 
      claim. The Astons counter that the Schmitzes' statements to neighbors that 
      Mr. Aston sexually molested Liza constituted defamation per se, and that 
      the trial court erred in granting a conditional privilege to the defamatory 
      statements made to the neighbors. | 
| [51] | 1. The Trial Court Erred in Applying a Conditional Privilege | 
| [52] | ¶33 We do not have to decide if the Astons met their burden of showing 
      actual malice because we conclude that the trial court erred in applying 
      a conditional privilege for three reasons. First, the Schmitzes had no duty 
      to warn their neighbors of their suspicions. Second, the Schmitzes and their 
      neighbors did not share a common interest to a sufficient degree to warrant 
      application of a conditional privilege. Third, public policy does not support 
      application of a conditional privilege here. Thus we reject the Schmitzes' 
      argument that the trial court erred in submitting the Astons' defamation 
      claim to the jury. Because the evidence clearly supports the verdict, we 
      affirm the jury's award for defamation. | 
| [53] | ¶34 Whether a privilege exists is a question of law for the court, and 
      whether the privilege was abused is a question for the trier of fact. See 
      Green Acres Trust, 141 Ariz. at 616, 688 P.2d at 624. The trial court's 
      classification of the privilege is a question of law that we review de novo. 
      See Ashton-Blair v. Merrill, 187 Ariz. 315, 317, 928 P.2d 1244, 1246 (App. 
      1996). | 
| [54] | There is no strict formula as to when a conditional privilege applies, 
      but rather we must weigh a person's interest in reputation against society's 
      interest in free speech and in encouraging certain beneficial communications. 
      See MacConnell v. Mitten, 131 Ariz. 22, 23, 638 P.2d 689, 690 (1981). A 
      court must examine the circumstances to determine whether the person making 
      the defamatory statement had an obligation to speak. See Green Acres Trust, 
      141 Ariz. at 616, 688 P.2d at 624. | 
| [55] | ¶35 Based on Restatement section 595 and Arizona public policy, the trial 
      court determined that the Schmitzes' statements to their neighbors were 
      conditionally privileged. *fn6 The court 
      stated that "publication to neighbors of one's good faith suspicions 
      'there is someone in the neighborhood that may have molested their children' 
      . . . is of grave, social importance." | 
| [56] | ¶36 Whether a person is conditionally privileged in telling neighbors 
      that another neighbor is a child molester is a question of first impression 
      in Arizona. *fn7 Therefore, for guidance, 
      we look to the Restatement, a source frequently used in defamation cases. 
      See Burns v. Davis, 301 Ariz. Adv. Rep. 15, ¶ 5 (App. Aug. 10, 1999) (stating 
      that in determining whether a privilege exists, Arizona courts first look 
      to case law; however, when none exists, we look to the Restatement); see 
      also Sanchez v. Coxon, 175 Ariz. 93, 95, 854 P.2d 126, 128 (1993). The Schmitzes 
      argue that three factors justify a grant of a conditional privilege in this 
      case: (1) protection of the interest of the recipient or third person; (2) 
      common interest; and (3) public policy. We conclude that none of the three 
      factors supports the application of a conditional privilege. | 
| [57] | A. PROTECTION OF INTEREST OF RECIPIENT OR THIRD Person | 
| [58] | 37 Under Restatement section 595, a publication is conditionally privileged 
      if "there is information that affects a sufficiently important interest 
      of the recipient or third person" and the publisher is under a legal 
      duty to publish the defamatory matter, or publication to the recipient "is 
      otherwise within the generally accepted standards of decent conduct." 
      Restatement § 595 (1)(a),(b). An important factor in determining whether 
      a publication falls within generally accepted standards of decent conduct 
      is if the publication is made in response to a request rather than volunteered 
      or if a family or other relationship exists between the parties. See Restatement 
      § 595 (2)(a),(b). Although the privilege is clearest when the publisher 
      has a legal duty to make the statements, courts have applied this privilege 
      in a wide variety of fact situations, making it difficult to reduce it to 
      any one formula. See W. Page Keeton et al., Prosser and Keeton on The Law 
      of Torts § 115, at 826-27 (5th ed. 1984). For example, the privilege has 
      been applied to situations in which a former employer warns a prospective 
      employer about an employee, a person notifies an insurance company that 
      it is being swindled by an insured, a landlord is told that a tenant is 
      undesirable, a creditor is told about its debtor's insolvency, and a person 
      is protecting a family member by publication of allegedly defamatory information. 
      See id.; see also Green Acres Trust, 141 Ariz. at 617, 688 P.2d at 625. 
      In Arizona, this privilege has been applied to reports made by private investigators 
      to their employer. See Roscoe v. Schoolitz, 105 Ariz. 310, 315-16, 464 P.2d 
      333, 337-38 (1970). | 
| [59] | ¶38 The Schmitzes assert that under Restatement section 595 their statements 
      are privileged because the neighborhood children's safety is a sufficiently 
      important interest. On the other hand, the Astons contend that the Schmitzes 
      made their statements to neighbors without having any evidence that Mr. 
      Aston had sexually abused Liza or that other children might be in danger. 
      The Astons also argue that the Schmitzes' statements were not requested 
      by the neighbors but rather volunteered, and no case law conditionally privileges 
      statements made to neighbors and non-family members which impute such an 
      egregious crime as sexual molestation to another. While the safety of neighborhood 
      children may be a "sufficiently important interest," we conclude 
      that the Schmitzes were under no legal duty to warn their neighbors. We 
      further conclude that the Schmitzes' conduct did not fall within "generally 
      accepted standards of decent conduct." | 
| [60] | ¶39 Parents have a legal duty to report sexual abuse of a child in their 
      care or custody to law enforcement or child protective services. See A.R.S. 
      § 13-3620(A). But this statute does not impose any legal duty to report 
      such matters to neighbors. Thus, under Restatement section 595, to justify 
      application of a conditional privilege, the Schmitzes' conduct in making 
      statements accusing Mr. Aston of child molestation must fall within "generally 
      accepted standards of decent conduct." | 
| [61] | ¶40 We conclude that the Schmitzes' conduct did not fall within generally 
      accepted standards of decent conduct. The defamatory statements were not 
      made in response to a request, nor was there a familial or other similar 
      relationship between the Schmitzes and their neighbors. The initial defamatory 
      statements were volunteered by Mrs. Schmitz to three different neighbors. 
      Although two neighbors did request further information, they did so only 
      after Mrs. Schmitz triggered their inquiry by telling them or their spouses 
      that there was a serious problem in the neighborhood. | 
| [62] | ¶41 The Schmitzes maintain that a "neighborhood relationship" 
      is sufficient to support the court's grant of the privilege. We do not agree 
      for several reasons. First, under the facts of this case, it is difficult 
      to discern with any reasonable certainty the limits of this neighborhood. 
      Although this rationale for applying a conditional privilege is broad and 
      applicable in various contexts, application of a conditional privilege based 
      on a neighborhood relationship would create privileges in circumstances 
      like those here, in which the relationship giving rise to the privilege 
      is subjective rather than objective; the conditional privilege is essentially 
      defined by the defamer and not by objective criteria. Further, relationships 
      among neighbors often vary substantially depending upon a variety of factors. 
      Finally, the Restatement does not expressly find a privilege under these 
      circumstances, nor have we found any cases suggesting that a neighborhood 
      relationship creates such a privilege. *fn8 
      Therefore, we conclude that protection of the interest of the recipient 
      or third person basis did not support the application of a conditional privilege. | 
| [63] | b. Common Interest | 
| [64] | ¶42 Although the trial court did not specifically apply the conditional 
      privilege on the basis of a common interest, it did discuss the common interest 
      of the parents in the neighborhood. The Schmitzes assert that neighbors 
      with children in this small subdivision shared a "common interest" 
      in protecting their children from sexual abuse, such that conditionally 
      privileging their statements made in an effort to protect this common interest 
      was proper. We disagree because, in the absence of the probability of imminent 
      danger, we conclude that neighbors do not commonly depend on other neighbors 
      to warn them that a possible child molester lives nearby. | 
| [65] | ¶43 Under Restatement section 596, a publication is conditionally privileged 
      if the circumstances lead a person correctly or reasonably to believe that 
      another is entitled to know subject matter pertaining to a shared common 
      interest. | 
| [66] | This privilege has been found in situations involving members of a group 
      with common pecuniary interests, such as associates in a business enterprise, 
      tenants in common and co-owners of land, employees talking with other employees 
      about the organization, and creditors discussing a common debtor. See Green 
      Acres Trust, 141 Ariz. at 617, 688 P.2d at 625; Restatement § 596; W. Page 
      Keeton et al., supra, § 115, at 829-30. The privilege has also been recognized 
      in contexts of a non-pecuniary nature, such as statements between members 
      of fraternal, religious, or charitable associations communicating about 
      the conduct of current or prospective members. See W. Page Keeton et al., 
      supra, § 115, at 830. "In these contexts, each participant in the association, 
      group or organization depends on other participants to supply relevant information." 
      Green Acres Trust, 141 Ariz. at 617, 688 P.2d at 625. | 
| [67] | ¶44 It is true that neighbors may have many common interests. For example, 
      they can be interested in low crime rates, high property values, clean streets, 
      and numerous other matters. These interests, however, are "not the 
      kind of interest that gives rise to a common undertaking which compels protection 
      from a defamation action." Id. at 618, 688 P.2d at 626. While these 
      interests may be loosely shared by neighbors, they are not normally the 
      type derived from participating in an organization with common goals and 
      objectives. For the most part, the importance of these interests differs 
      between neighbors. Further, in most instances, neighbors do not usually 
      depend upon other neighbors to warn them that a suspected child molester 
      lives in the neighborhood. While it is logical to assume that neighbors 
      share an interest in protecting their children from sexual abuse, society 
      as a whole also shares this same common interest. | 
| [68] | ¶45 Moreover, the evidence does not support the conclusion that the children 
      in this neighborhood were in any more immediate danger than other children 
      in the city. While the Schmitzes' initial statements were made only to a 
      small group of neighbors, all of whom had children, most of those neighbors 
      did not associate with the Astons, and their children did not play with 
      the Astons' daughter. Thus, any possible danger to neighborhood children 
      was minimal or non-existent. Therefore, we conclude that a common interest 
      rationale for applying a conditional privilege did not exist. | 
| [69] | c. Public Policy | 
| [70] | ¶46 Finally, the Schmitzes maintain that public policy, in the form of 
      Arizona's reporting statute, see A.R.S. section 13- 3620, favors protecting 
      children from sexual abuse. They contend this public policy supports the 
      trial court's application of a conditional privilege to statements they 
      made to neighbors. | 
| [71] | ¶47 The Schmitzes are correct that public policy encourages publications 
      made to protect children from sexual abuse. In fact, Arizona has adopted 
      legislation designed to promote such publications, such as mandatory reporting 
      of child sexual abuse and neglect, community notification of sex offenders, 
      and the Internet sex offender website. See A.R.S. §§ 13-3620, 13-3825 to 
      13-3827 (Supp. 1999). However, these statutes clearly specify who has the 
      duty to make these publications, and to whom the publications are to be 
      made. Under A.R.S. section 13-3620, persons who are responsible for the 
      care of children, such as physicians, school personnel, social workers, 
      peace officers, or parents, who have reasonable grounds to believe that 
      a minor has been the victim of neglect or abuse, have a mandatory duty to 
      immediately report this information to law enforcement or child protective 
      services. Under A.R.S. sections 13-3825 and 13-3826, when a person convicted 
      of a sexual offense is released from confinement, local law enforcement 
      agencies are required to complete a risk assessment and notify the community 
      under guidelines established by the community notification guidelines committee. 
      Under A.R.S. section 13-3827, the Department of Public Safety is required 
      to maintain an Internet sex offender website to provide information to the 
      public. | 
| [72] | ¶48 But none of these statutes imposes on neighbors a duty to warn other 
      neighbors that a child may have been a victim of sexual abuse or that children 
      in the neighborhood may be at risk. Any community notification that is required 
      by law is undertaken by law enforcement and involves only sexual offenders 
      whose risk has been determined to necessitate such notification. | 
| [73] | Furthermore, those sexual offenders subject to public notification laws 
      have been convicted of a sexual offense before any notification is made 
      to the community. | 
| [74] | ¶49 Although we agree that safety of children is an important societal 
      interest, when balanced with a person's interest in not having his or her 
      reputation damaged by unsupported allegations of sexual molestation, we 
      believe that our decision must be in favor of protecting the reputation 
      of the innocent person. There may be situations in which a neighbor's warning 
      to another neighbor should be conditionally privileged. But in this situation, 
      we think that adequate alternatives existed. The police, for example, are 
      trained to investigate and substantiate such allegations. If, as here, the 
      police and the prosecutor conclude that a crime did not occur, parents can 
      still take steps to protect their children. But, when probable cause is 
      lacking and there is no evidence of immediate danger, we believe that parents 
      should not be conditionally privileged to tell neighbors that another neighbor 
      is a possible molester. A parent is under no duty to warn others, and it 
      seems to us that public policy does not warrant conditionally shielding 
      defamatory statements under such circumstances. | 
| [75] | ¶50 For these reasons, we hold that the trial court erred in ruling that 
      a conditional privilege applied to the Schmitzes' statements accusing Mr. 
      Aston of child molestation. Thus, we reject the Schmitzes's argument that 
      the court should have directed a verdict on the defamation claim. Accordingly, 
      we affirm the jury's verdict on the defamation claim. | 
| [76] | 2. Reputation Damages for Defamation | 
| [77] | ¶51 The Astons argue that the trial court erred in vacating the jury's 
      award of $100,000 for damage to their reputations on their defamation claim 
      and awarding only nominal damages of $25. The Astons maintain that the evidence 
      supports the jury's original award of reputational damages. We conclude 
      that the trial court erred in vacating the award and awarding only nominal 
      damages because the defamation here was per se and, in such cases, damages 
      are presumed. | 
| [78] | ¶52 In order to maintain an action for defamation, the plaintiff must 
      prove that special harm occurred. See Restatement § 575. However, if the 
      defamatory statement is actionable per se, injury is presumed and the plaintiff 
      does not have to meet the burden of proving special harm in order to recover 
      nominal or compensatory damages. See Modla v. Parker, 17 Ariz. App. 54, 
      56, 495 P.2d 494, 496 (1972); see also W. Page Keeton et al., supra, § 112, 
      at 788. An oral statement is defamatory per se if it imputes the commission 
      of crimes involving moral turpitude. See Hansen v. Stoll, 130 Ariz. 454, 
      457, 636 P.2d 1236, 1239 (App. 1981); Roscoe, 105 Ariz. at 312, 464 P.2d 
      at 335; see also Restatement § 571(b). | 
| [79] | ¶53 The statements here were defamatory per se. Cf. Miles v. National 
      Enquirer, Inc., 38 F. Supp. 2d 1226, 1229 (D. Colo 1999) (holding statements 
      that plaintiff was a pedophile and sexual offender are defamatory per se). 
      Thus, damages were presumed. See Hirsch v. Cooper, 153 Ariz. 454, 457, 737 
      P.2d 1092, 1095 (App. 1986). "Presumed damages may be awarded by juries 
      with very little guidance as to their amount." 1 Robert D. Sack, Sack 
      on Defamation § 10.3.3 (3d ed. 1999). | 
| [80] | Nevertheless, presumed damages are intended to be an approximate compensation 
      for real injury. See id. Although evidence supports the trial court's finding 
      that the Astons did not suffer significant harm to their reputations, *fn9 
      such a finding is irrelevant in a defamation per se case. Thus, we hold 
      that the court erred in vacating the award for general or reputational damages 
      on the defamation claim. We so hold because damages for defamation per se 
      are presumed, and the jury is permitted to award a reasonable sum for the 
      presumed harm suffered. We conclude that the jury award of $100,000 was 
      reasonable. Accordingly, we remand to the trial court with directions to 
      reinstate the jury's award of general damages for defamation. | 
| [81] | B. Intentional Infliction of Emotional Distress | 
| [82] | ¶54 The trial court granted judgment as a matter of law in favor of the 
      Schmitzes on the Astons' claim for intentional infliction of emotional distress. 
      We review de novo a trial court's ruling with respect to judgment as a matter 
      of law. See Shoen v. Shoen, 191 Ariz. 64, 65, 952 P.2d 302, 303 (App. 1997). 
      We view the evidence and all reasonable inferences from the evidence in 
      the light most favorable to the party against whom judgment was entered. 
      See id. Judgment as a matter of law should be granted only if the facts 
      have so little probative value that reasonable people could not find for 
      the nonmoving party. See id.; Ariz. R. Civ. P. 50(a)(1) (providing for judgment 
      as a matter of law when "a party has been fully heard on an issue and 
      there is no legally sufficient evidentiary basis for a reasonable jury to 
      find for that party on that issue"). | 
| [83] | ¶55 As we understand the trial court's ruling, the court concluded that 
      the jury's award of $900,000 on the claim for intentional infliction of 
      emotional distress resulted from the jury's passion and prejudice and "shocked 
      the conscience of the court." Under such circumstances, a new trial 
      must be ordered. See, e.g., Flieger v. Reeb, 120 Ariz. 31, 33, 583 P.2d 
      1351, 1353 (App. 1978). But the court did not order a new trial. Rather, 
      it found that the award duplicated the emotional distress damages included 
      in the defamation award. It further found that the claim for intentional 
      infliction of emotional distress was not supported by the evidence. The 
      court consequently vacated the jury's verdict. We conclude that the court 
      erred in overturning the jury's verdict in its entirety and granting judgment 
      as a matter of law. Instead, the trial court should have ordered a new trial 
      conditioned on a remittitur, because the verdict was not the result of passion 
      and prejudice, nor was it duplicative or unsupported by any evidence. | 
| [84] | 1. Passion and Prejudice | 
| [85] | ¶56 In finding that the jury acted as a result of passion and prejudice 
      and the $900,000 award shocked its conscience, the trial court focused primarily 
      on the size of the award. This was error. See Meyer v. Ricklick, 99 Ariz. 
      355, 357, 409 P.2d 280, 281 (1965). | 
| [86] | ¶57 When the evidence justifies a damages award, the amount to be awarded 
      is "a question peculiarly within the province of the jury, and the 
      award will not be overturned or tampered with unless we find that the verdict 
      was, indeed, the result of passion or prejudice." Sheppard v. Crow-Barker-Paul 
      No. 1 Ltd. Partnership, 192 Ariz. 539, 549, ¶ 53, 968 P.2d 612, 622 (App. 
      1998). A jury may be acting out of passion and prejudice when it awards 
      an "amount so unreasonable that it 'shocks the conscience' of the court." 
      Id.; see also Larriva v. Widmer, 101 Ariz. 1, 7, 415 P.2d 424, 430 (1966). 
      But, while a verdict tainted by passion and prejudice must shock the court's 
      conscience, not every shockingly high or low award is tainted in this way. 
      See Waqui v. Tanner Bros. Contracting Co., 121 Ariz. 323, 327, 589 P.2d 
      1355, 1359 (App. 1979). To find passion and prejudice, there must be a showing 
      that the jury "deliberately disregarded the facts or the instructions 
      of the court." Id. at 326, 589 P.2d at 1358 (quotations omitted). | 
| [87] | ¶58 We cannot say on this record that the jury deliberately disregarded 
      the facts or the court's instructions. Because the evidence supported an 
      award of some damages to the Astons for intentional infliction of emotional 
      distress, the jury did not disregard the facts. Similarly, the jury did 
      not entirely disregard the court's instructions to award these damages only 
      if they were separate from the defamation claim. Consequently, we disagree 
      with the trial court's conclusion that the jury acted from passion or prejudice. 
      An examination of the interplay between the torts of defamation and intentional 
      infliction of emotional distress and the record support our conclusion. 
      Thus, we turn to that interplay and whether the jury disregarded the court's 
      instruction and improperly duplicated its award of emotional distress damages. | 
| [88] | 2. Duplication-The Interplay Between Defamation and Intentional | 
| [89] | Infliction of Emotional Distress | 
| [90] | ¶59 In their complaint, the Astons sought emotional distress damages for 
      both defamation and intentional infliction of emotional distress. Although 
      the Astons assert that their separate intentional infliction of emotional 
      distress claim rests partly on the Schmitzes' false statements, they contend 
      that it also rests on separate conduct such as attempting to break up the 
      Aston family through criminal prosecution and imprisonment, attempting to 
      institute prosecution by implanting Liza's memory, and allowing Liza's separate 
      cause of action against Mr. Aston to remain unresolved. *fn10 
      We conclude that when the evidence in this case is viewed in the light most 
      favorable to the Astons, a reasonable jury could find that the Astons suffered 
      severe emotional distress apart from that caused by the defamatory statements. | 
| [91] | ¶60 A plaintiff is not precluded from claiming damages under different 
      torts for different injuries merely because the injuries are of the same 
      type. See Godbehere, 162 Ariz. at 340, 783 P.2d at 786. But a plaintiff 
      may not recover twice for the same injury. See Vairo v. Clayden, 153 Ariz. 
      13, 19, 734 P.2d 110, 116 (App. 1987). | 
| [92] | ¶61 The torts of defamation and intentional infliction of emotional distress 
      redress different types of wrongful conduct. Defamation protects against 
      conduct that injures reputation, and a plaintiff may claim emotional distress 
      damages in a cause of action for defamation if the defamatory statement 
      caused mental suffering. See Restatement § 623; e. g., Russell v. Thomson 
      Newspapers, Inc., 842 P.2d 896, 905 (Utah 1992). On the other hand, intentional 
      infliction of emotional distress protects against outrageous conduct that 
      is not necessarily defamatory but causes severe emotional distress. See 
      Restatement § 623 cmt. d. *fn11 Thus, 
      the torts are not duplicative in and of themselves, and a plaintiff may 
      be able to sustain causes of action for both defamation and intentional 
      infliction of emotional distress if separate injuries result from the underlying 
      tortious conduct. Therefore, the question before us is whether the Astons 
      produced evidence from which a reasonable jury could conclude that they 
      had suffered a compensable injury from severe emotional distress that was 
      separate from the emotional distress they suffered because of the Schmitzes' 
      defamatory statements. | 
| [93] | ¶62 Arizona relies on Restatement section 46(1) to define intentional 
      infliction of emotional distress. See Ford v. Revlon, Inc., 153 Ariz. 38, 
      43, 734 P.2d 580, 585 (1987). In order to sustain a claim for this tort, 
      three elements must be shown: | 
| [94] | [F]irst, the conduct by the defendant must be "extreme" and 
      "outrageous"; second, the defendant must either intend to cause 
      emotional distress or recklessly disregard the near certainty that such 
      distress will result from his conduct, and third, severe emotional distress 
      must indeed occur as a result of defendant's conduct. Id. | 
| [95] | To satisfy the element that the defendant's conduct is extreme and outrageous, 
      the plaintiff must show that the defendant's acts were "so outrageous 
      in character, and so extreme in degree, as to go beyond all possible bounds 
      of decency, and to be regarded as atrocious, and utterly intolerable in 
      a civilized community. Generally, the case is one . . . in which . . . an 
      average member of the community would . . . exclaim, 'Outrageous!'" 
      Restatement § 46 cmt. d.; see also Revlon, 153 Ariz. at 43, 734 P.2d at 
      585. | 
| [96] | ¶63 The evidence clearly supports the first two elements of the Astons' 
      intentional infliction of emotional distress claim. The Schmitzes' conduct 
      under these circumstances was outrageous. They also recklessly disregarded 
      the near certainty that their conduct would cause the Astons severe emotional 
      distress. The third element requires a showing that the Astons in fact suffered 
      severe emotional distress different from that suffered as a result of the 
      defamation claim. Thus, we focus our analysis on this element. | 
| [97] | ¶64 From the evidence, we find an important area in which the damage evidence 
      for emotional distress in the Astons' claim for intentional infliction of 
      emotional distress did not overlap with the Astons' defamation claim. For 
      example, the distress caused by the fear of prosecution had nothing to do 
      with the defamatory statements Mrs. Schmitz made to the neighbors. Crisis 
      intervention specialist Riccio told Mrs. Schmitz that an investigation by 
      a detective would not occur until Liza named someone. Circumstantial evidence 
      shows that Mrs. Schmitz then began a campaign to encourage Liza to name 
      Dan Aston as the person who molested her. | 
| [98] | ¶65 A jury could certainly conclude that this evidence established a reckless 
      disregard on the part of Mrs. Schmitz that her conduct would cause extreme 
      distress. By encouraging Liza to accuse Dan Aston of abusing her, Mrs. Schmitz 
      created a very real threat of criminal prosecution. Consequently, Mrs. Schmitz's 
      actions resulted in the Astons having to be subjected to an interview by 
      Detective Cwengros. They then had to wait for the county attorney's office 
      to decide if charges would be filed. By any measure, such events are reasonably 
      apt to cause distress that goes beyond the normal stress of everyday life. 
      And, such distress is separate from any emotional distress experienced from 
      the earlier defamatory statements the Schmitzes made to the neighbors. Thus, 
      on these facts, a rational jury could have found in favor of the Astons 
      on their claim for intentional infliction of emotional distress and awarded 
      damages that did not entirely duplicate the defamation claim. Accordingly, 
      the trial court erred in granting judgment as a matter of law on the basis 
      that the award for intentional infliction of emotional distress duplicated 
      the award for defamation. | 
| [99] | 3. Sufficiency of the Evidence | 
| [100] | ¶66 In granting judgment as a matter of law, the trial court concluded, 
      in part, that the verdict for intentional infliction of emotional distress 
      was not supported by the evidence because the Astons had not shown that 
      they suffered sufficiently extreme emotional distress. It pointed out that 
      the Astons did not lose their jobs, move from their residence, or seek counseling. 
      The trial court commented that intentional infliction of emotional distress 
      "contemplates distress at such a level that would cause severe mental 
      anguish . . . or even physical injury." | 
| [101] | ¶67 But the Astons were not required to prove that they suffered actual 
      physical harm. Rather, the Astons had to prove that the Schmitzes' conduct 
      was apt to cause such a result. See Pankratz v. Willis, 155 Ariz. 8, 16-17, 
      744 P.2d 1182, 1190-91 (App. 1987). A disabling response need not actually 
      be suffered. See id. at 17, 744 P.2d at 1191; Restatement § 46 cmt. j. | 
| [102] | ¶68 The record reveals that the Astons suffered severe distress. It is 
      difficult to imagine a worse slander than that perpetrated by Sharon Schmitz. 
      The public shame to which it subjected the Astons, the danger of prosecution 
      it carried, the frustration of being lied about and having to fight back 
      against whispers, the necessity of having to resort to a lawsuit, was a 
      calamity. | 
| [103] | ¶69 The record shows the extent of the Astons' suffering. Mr. Aston testified 
      that on the very first occasion that his extremely distraught wife called 
      him to tell him that Sharon Schmitz was saying that her daughter and the 
      Astons' daughter had been molested, it was as if he had been hit by a bomb. 
      When he later learned through a neighbor that he was the accused molester 
      he described his feelings in this way: | 
| [104] | I hope no one else will ever have to go through this but it's the worse--I 
      mean nothing is worse. It is hard to remember exactly. I think I was probably 
      more depressed, more embarrassed by the false accusations than anything 
      else. He went on to say that it made him feel worse than a murderer. | 
| [105] | ¶70 When the Astons went to see an attorney to discuss their options, 
      they learned that they both could be subject to criminal prosecution and 
      a penalty of fifteen to twenty years in prison. Mr. Aston said that this 
      hit him like a rock and he thought his life was going to be over. *fn12 
      The Astons were advised not to discuss the case with the police without 
      their attorney being present. | 
| [106] | ¶71 Mr. Aston also testified that his relationship with both his wife 
      and his daughter was adversely affected by the episode. His wife was in 
      such a state of anxiety that the accusations dominated their conversation. 
      The incident was still having an adverse effect on their relationship at 
      the time of the trial. He was so embarrassed by the incident that he did 
      not tell his superiors at work that he was attending the trial. | 
| [107] | ¶72 Mrs. Aston also saw changes in her husband because of the emotional 
      strain. Although he had once had a lot of fun doing things with their daughter, 
      he began to fear that people would misinterpret any desire on his part to 
      be around children and he became reluctant to go to gatherings like school 
      functions. He also abandoned his effort to quit smoking. | 
| [108] | ¶73 Mrs. Aston was even more profoundly affected by the accusations than 
      her husband. When she heard from a neighbor that Sharon Schmitz was saying 
      that her husband was a molester and was about to be arrested, Mrs. Aston 
      was in shock. While discussing the matter with this neighbor, she fell to 
      her knees in apparent despair. She was so distraught that she was forced 
      to ask a friend to care for her daughter. Yet, when she went to the police 
      station, she was told that her husband was not under suspicion. Nevertheless, 
      Mrs. Aston recounted that the attorney they consulted warned them about 
      possible prosecution and she considered this the most important aspect of 
      the situation. Regardless of how Mr. Aston felt about the possibility of 
      prosecution and imprisonment, a fair reading of the testimony reflects that 
      Mrs. Aston feared for her husband in that respect. | 
| [109] | ¶74 In fact, Mrs. Aston's emotional distress was so pronounced that she 
      suffered physical symptoms as well. Her pre-existing cardiac arrhythmia 
      was aggravated to the point that she had to begin a course of medication 
      to control it. By August 1996, she had become so distraught that she could 
      not care for her daughter or carry on with her work as a registered nurse. 
      She took a medical leave of absence that continued for six weeks before 
      she could resume normal activity. For two years she was unable to deal with 
      the stress of a normal Christmas celebration, and she wanted to do nothing 
      but return to her hometown for the holidays. | 
| [110] | ¶75 From these facts, we conclude that the court erred in finding that 
      the evidence was insufficient to support an award of damages in some amount 
      for intentional infliction of emotional distress. A rational jury could 
      find that the Astons suffered severe emotional distress from the fear of 
      prosecution that went beyond the emotional distress inflicted by the defamation. | 
| [111] | ¶76 Accordingly, we reverse the trial court's grant of judgment as a matter 
      of law in favor of the Schmitzes on the Astons' claim for intentional infliction 
      of emotional distress. | 
| [112] | 3. Remittitur | 
| [113] | ¶77 Although we do not believe that the Astons' claim for intentional 
      infliction of emotional distress duplicated the emotional distress damages 
      for defamation, was unsupported by the evidence, or caused the jury to award 
      damages out of passion and prejudice, we are reluctant simply to reinstate 
      the full award. The trial court was shocked by a $900,000 award on the facts 
      of this case, which obviously indicates that the court found the award excessive. 
      Because it is in a better position than we to determine if a jury award 
      is excessive, we give great weight to its view of the matter. See Spur Feeding 
      Co. v. Fernandez, 106 Ariz. 143, 149, 472 P.2d 12, 18 (1970); Young Candy 
      & Tobacco Co. v. Montoya, 91 Ariz. 363, 370, 372 P.2d 703, 707 (1962). | 
| [114] | ¶78 When the court finds that a jury's damage award is excessive, it may 
      order a new trial and it may condition the new trial on the acceptance of 
      a reduced award designated by the court--a conditional remittitur. See Ariz. 
      R. Civ. P. 59(a)(5),(i). We believe that a conditional remittitur is appropriate 
      in this case for several reasons. First, a rational jury could have awarded 
      the Astons some amount of damages on their claim for intentional infliction 
      of emotional distress. Second, as we have said, we cannot ignore the trial 
      court's obvious dismay over the size of the amount awarded. The trial court 
      was in the best position to determine if the jury award on this claim was 
      excessive in some way. Cf. Young Candy & Tobacco Co., 91 Ariz. at 370, 
      372 P.2d at 707. Finally, because emotional damages are not easily quantified, 
      particularly by an appellate court, the trial court is in the best position 
      to exercise discretion in fitting the jury's award to the evidence. See 
      Frontier Motors, Inc. v. Horrall, 17 Ariz. App. 198, 200, 496 P.2d 624, 
      626 (1972). Therefore, we remand this matter to the trial court for a determination 
      of a conditional remittitur under Rule 59. | 
| [115] | C. False Light Invasion of Privacy Claim | 
| [116] | ¶79 The trial court granted a directed verdict on the Astons' false light 
      invasion of privacy claim, finding that there was insufficient publication 
      of the allegedly false statements and that this claim duplicated the defamation 
      claim. We review the trial court's decision under the same standard as a 
      ruling on a judgment notwithstanding the verdict. See Shoen, 191 Ariz. at 
      65, 952 P.2d at 303. We find it unnecessary to determine if the Astons' 
      false light invasion of privacy claim fails because of the lack of publicity. 
      Rather, we conclude that the trial court was correct in ruling that this 
      claim duplicated the defamation claim. | 
| [117] | ¶80 The tort of false light invasion of privacy is defined as follows: | 
| [118] | One who gives publicity to a matter concerning another that places the 
      other before the public in a false light is subject to liability to the 
      other for invasion of his privacy, if | 
| [119] | (a) the false light in which the other was placed would be highly offensive 
      to a reasonable person, and | 
| [120] | (b) the actor had knowledge of or acted in reckless disregard as to the 
      falsity of the publicized matter and the false light in which the other 
      would be placed. Restatement § 652E; see also Godbehere, 162 Ariz. at 338-40, 
      783 P.2d at 784-86 (recognizing the false light invasion of privacy definition 
      in Restatement section 652E). | 
| [121] | ¶81 Defamation and false light invasion of privacy both involve publication; 
      however, there is a distinction with regard to the interests that are protected 
      and compensated by each action. See Godbehere, 162 Ariz. at 341, 783 P.2d 
      at 787; Selleck v. Globe Int'l, Inc., 212 Cal. Rptr. 838, 846 (App. 1985). 
      The false light claim is designed to compensate for emotional distress, 
      while a defamation claim is designed to compensate for harm to reputation. 
      See Godbehere, 162 Ariz. at 341, 783 P.2d at 787. Although both causes of 
      action often overlap, "[a]n injured party may seek relief through both 
      causes of action, arising out of the same publication, but he is limited 
      to only one recovery." McCall v. Courier-Journal & Louisville Times 
      Co., 623 S.W.2d 882, 889 (Ky. 1981); see Wood v. Hustler Magazine, Inc., 
      736 F.2d 1084, 1090 n.2 (5th Cir. 1984); Braun v. Flynt, 726 F.2d 245, 250-51 
      (5th Cir. 1984); Dodrill v. Arkansas Democrat Co., 590 S.W.2d 840, 845 (Ark. 
      1979); Goodrich v. Waterbury Republican-American, Inc., 448 A.2d 1317, 1329 
      n.19 (Conn. 1982). In cases in which both causes of action apply, "the 
      plaintiff can proceed upon either theory, or both, although he can have 
      but one recovery for a single instance of publicity." Restatement § 
      652E cmt. b. | 
| [122] | ¶82 Here, the claims were presented such that recovery for emotional distress 
      was part of the defamation claim. As a result, the false light claim was 
      duplicative. The Astons' defamation claim provided a complete remedy for 
      any damages suffered as a result of the Schmitzes' statements to neighbors. 
      Thus, the trial court was correct to direct a verdict in favor of the Schmitzes 
      on the Astons' false light invasion of privacy claim. | 
| [123] | D. Punitive Damages | 
| [124] | ¶83 The jury awarded punitive damages against Mr. and Mrs. Schmitz on 
      both the defamation claim and the intentional infliction of emotional distress 
      claim. The court later vacated the award of punitive damages against Mr. 
      Schmitz. The Schmitzes contend that there was insufficient evidence to support 
      a punitive damages award against Mrs. Schmitz. They also assert that the 
      punitive damage award was excessive. The Astons argue that sufficient evidence 
      supports an award of punitive damages against Mrs. Schmitz. They also contend 
      that the court erred in vacating the award of punitive damages against Mr. 
      Schmitz. We conclude that sufficient evidence supports a punitive damage 
      award against Mrs. Schmitz, but we remand for the trial court to consider 
      a remittitur. We further conclude that the trial court did not err in vacating 
      the punitive damage award against Mr. Schmitz. | 
| [125] | ¶84 In deciding whether punitive damages should be awarded, we focus upon 
      the wrongdoer's mental state. See Linthicum v. Nationwide Life Ins. Co., 
      150 Ariz. 326, 330, 723 P.2d 675, 679 (1986). Something more than the "mere 
      commission of a tort" is required to recover punitive damages. See 
      id.; Rawlings v. Apodaca, 151 Ariz. 149, 162, 726 P.2d 565, 578 (1986). 
      The "plaintiff must prove that defendant's evil hand was guided by 
      an evil mind." Rawlings, 151 Ariz. at 162, 726 at 578. Punitive damages 
      may only be awarded upon clear and convincing proof of a defendant's evil 
      mind. See Linthicum, 150 Ariz. at 332, 723 P.2d at 681. | 
| [126] | ¶85 Several factors are considered when deciding whether a defendant acted 
      with an evil mind. These factors include the following: "(1) the reprehensibility 
      of [the] defendant's conduct and the severity of the harm likely to result, 
      (2) any harm that has occurred, (3) the duration of the misconduct, (4) 
      the defendant's awareness of the harm or the risk of harm, and (5) any concealment 
      of [the wrongful conduct]." Hyatt Regency Phoenix Hotel Co. v. Winston 
      & Strawn, 184 Ariz. 120, 132, 907 P.2d 506, 518 (App. 1995). The plaintiff's 
      burden of showing an evil mind by clear and convincing evidence may be met 
      by either direct or circumstantial evidence. See id. We must affirm a jury's 
      decision to award punitive damages if any reasonable view of the evidence 
      satisfies the clear and convincing standard. See Thompson v. Better-Bilt 
      Aluminum Prods. Co., 171 Ariz. 550, 557-58, 832 P.2d 203, 210-11 (1992); 
      Rhue v. Dawson, 173 Ariz. 220, 232, 841 P.2d 215, 227 (App. 1992). | 
| [127] | ¶86 We conclude that the evidence supports an award of punitive damages 
      against Mrs. Schmitz for several reasons. First, the record shows that her 
      conduct was reprehensible and the harm likely to result from her conduct 
      was severe. She falsely accused Mr. Aston of a serious and abhorrent crime. 
      This was intolerable and outrageous conduct from which a jury could infer 
      the existence of an evil mind. Cf. Rawlings, 151 Ariz. at 162-63, 726 P.2d 
      at 578-79. This false accusation subjected Mr. Aston not only to the possibility 
      of criminal prosecution but also to damaging gossip among the neighbors. 
      That Mrs. Schmitz initially couched her accusations as suspicions does not 
      lead to a conclusion that the jury erred in finding the requisite evil mind. 
      The record clearly shows evidence from which a jury could conclude that 
      Mrs. Schmitz jumped to conclusions with no factual support, and then repeatedly 
      lied about the findings of the pediatrician and the psychologist to the 
      neighbors and the police. Such evidence supports a determination that her 
      conduct was reprehensible and that severe harm could have resulted from 
      this conduct. | 
| [128] | ¶87 Second, a jury certainly could have concluded that substantial harm 
      occurred here. Mrs. Schmitz's false accusations spread throughout the neighborhood. 
      Also, the school that Jillian Aston attended was notified that Mr. Aston 
      was a possible child molester. Further, the police were called twice. The 
      second call resulted in a sex crimes detective being assigned to the case. 
      This latter call led to the Astons' being subjected to an interview and 
      a referral of the matter to the county attorney's office for the possible 
      filing of criminal charges. A jury could reasonably find that these facts 
      caused the Astons to suffer significant emotional distress. Such evidence 
      supports the jury's conclusion that the Astons suffered substantial harm. | 
| [129] | ¶88 Third, a jury could have found that the duration of the conduct warranted 
      an award of punitive damages. Mrs. Schmitz began accusing Mr. Aston of molesting 
      her daughter in February 1993. These accusations were made in the face of 
      inconclusive findings by the pediatrician and Liza's consistent denials 
      that anything had happened. Mrs. Schmitz recounted these unsupported allegations 
      to the neighbors in late March and early April. | 
| [130] | Moreover, despite the psychologist's orders not to discuss this matter 
      with Liza, circumstantial evidence shows that over a period of about two 
      to three months Mrs. Schmitz coached Liza to accuse Mr. Aston. Liza finally 
      "disclosed" that Mr. Aston inappropriately touched her after four 
      months of therapy. Thus, a jury could have found that Mrs. Schmitz's misconduct 
      occurred over at least a four month period and could reasonably have concluded 
      that great harm occurred even in this relatively short time. | 
| [131] | ¶89 Fourth, the jury certainly could have found that Mrs. Schmitz was 
      aware of the risk of harm. A neighbor, Lincoln Hayes, warned her that her 
      accusations would become public. Also, she was warned by Crisis Intervention 
      Specialist Riccio that she might have to answer someday for her actions. 
      The evidence therefore supports a finding by the jury that Mrs. Schmitz 
      was aware of the risk of harm from her misconduct. | 
| [132] | ¶90 Finally, there is evidence from which a jury could infer that Mrs. 
      Schmitz tried to conceal the extent of her wrongdoing. At trial, there were 
      several instances in which the jury could have concluded Mrs. Schmitz lied. 
      For example, Mrs. Schmitz denied that she encouraged a neighbor to tell 
      teachers at Jillian Aston's school that Mr. Aston was a possible child molester. 
      However, this neighbor testified to the contrary. Mrs. Schmitz also denied 
      ever telling anyone from the police department that she thought Mr. Aston 
      was a child molester. She also denied telling the police that her child 
      had drawn a picture which the psychologist thought indicated child molestation. 
      Both of these denials were contradicted by the police reports. We believe 
      that a jury could find that this evidence showed that Mrs. Schmitz was willing 
      to lie to conceal her misconduct and thus possessed the requisite evil mind 
      to support punitive damages. | 
| [133] | ¶91 Although the evidence supports an award of punitive damages against 
      Mrs. Schmitz, our analysis does not end there. The Schmitzes argue that 
      the punitive damage award is excessive and that due process requires that 
      we review whether the jury's award was excessive relative to their net worth. 
      The Astons argue that the Schmitzes waived their due process argument. We 
      disagree. The Schmitzes did not waive their argument that the punitive damage 
      award was excessive. They presented evidence of their net worth during post-verdict 
      proceedings. See Hyatt Regency Phoenix Hotel Co., 184 Ariz. at 133, 907 
      P.2d at 519 (citing Honda Motor Co. v. Oberg, 512 U.S. 415, 432 (1994) for 
      the proposition that "[d]ue process requires reasonable restraints 
      on a jury's discretion to impose punitive damages, including post-verdict 
      judicial review to ensure that the award is not excessive."). | 
| [134] | ¶92 Part of the post-verdict review includes an examination by this court 
      using criteria similar to those set forth in Pacific Mutual Life Insurance 
      Co. v. Haslip, 499 U.S. 1, 21-22 (1991). See Hyatt Regency Phoenix Hotel 
      Co., 184 Ariz. at 134- 35, 907 P.2d at 520-21. These criteria include the 
      following: (1) the proportionality of the award to the wrongdoer's financial 
      position to ensure that the goals of punishment and deterrence are served 
      without financially devastating the defendant; (2) the reprehensibility 
      of the defendant's conduct, including the duration of the misconduct, the 
      defendant's awareness of the risk of harm, and any concealment; and (3) 
      the profitability to the defendant of the wrongful conduct. Id. (citing 
      Hawkins v. Allstate Ins. Co., 152 Ariz. 490, 497- 502, 733 P.2d 1073, 1080-85 
      (1987)). | 
| [135] | For several reasons we conclude that the award as it now stands is excessive 
      and the trial court therefore should consider a remittitur. | 
| [136] | ¶93 First, the award is disproportionate to the Schmitzes' financial position 
      and would financially devastate them. It is uncontroverted that $250,000 
      is nearly double the Schmitzes' net worth. A lesser amount will ensure that 
      the goals of punishment and deterrence are served. Second, Mrs. Schmitz 
      did not profit from her misconduct. To the contrary, nearly all the witnesses 
      testified that her sole motivation appeared to be to protect the neighborhood 
      children. No other explanation was offered for her wrongful conduct. Third, 
      when the trial court ruled on the appropriateness of punitive damages against 
      Mrs. Schmitz, it had previously struck the jury's award of damages to reputation 
      under the defamation claim, and had vacated the intentional infliction of 
      emotional distress claim in its entirety. But now the equation is considerably 
      changed. We have reinstated the jury's award for reputational damages on 
      the defamation claim and reinstated the jury's finding for the Astons on 
      their intentional infliction of emotional distress claim, but remanded that 
      claim for a remittitur. Given this change in the equation, and the uncontroverted 
      evidence that a $250,000 punitive damage award would financially devastate 
      the Schmitzes, we hold that the punitive damage award is excessive. Accordingly, 
      the award for punitive damages against Mrs. Schmitz is remanded for consideration 
      of a remittitur by the trial court. | 
| [137] | ¶94 As for the award of punitive damages against Mr. Schmitz, later vacated 
      by the trial court, there is absolutely no evidence to support such an award. 
      He spoke to only one neighbor, who had to pry the information from Mr. Schmitz. 
      No other neighbor or witness testified that Mr. Schmitz told them anything 
      about this situation. The Astons do not present any reasonable argument 
      to justify reversing the trial court's order vacating this award. Their 
      argument seems to rest on the assumption that Mr. Schmitz adopted his wife's 
      statements and that he should have somehow controlled and prevented her 
      from talking to the neighbors. This evidence does not support an award of 
      punitive damages. Thus, we conclude that the trial court was correct in 
      vacating the jury verdict imposing punitive damages against Mr. Schmitz. | 
| [138] | III. CONCLUSION | 
| [139] | ¶95 This matter is remanded for further proceedings consistent with this 
      opinion. | 
| [140] | CONCURRING: | 
| [141] | RUDOLPH J. GERBER, Judge | 
| [142] | THOMAS C. KLEINSCHMIDT, Judge | 
| [143] | NOTE: The Honorable Thomas C. Kleinschmidt, Retired, is authorized to 
      participate in this appeal by the Chief Justice of the Arizona Supreme Court 
      pursuant to Ariz. Const. art. VI, § 20 and Administrative Order No. 2000-15. | 
|  | |
| Opinion Footnotes | |
|  | |
| [144] | *fn1 We address the remaining issues 
      raised by the parties on appeal by separate unpublished decision filed this 
      date because they are not relevant to our analysis in this opinion. See 
      Fenn v. Fenn, 174 Ariz. 84, 85, 847 P.2d 129, 130 (App. 1993). | 
| [145] | *fn2 We are required to view the evidence 
      in the light most favorable to the Astons. See McFarlin v. Hall, 127 Ariz. 
      220, 224, 619 P.2d 729, 733 (1980). | 
| [146] | *fn3 Scottsdale Police Department's 
      Crisis Intervention Specialists are not police officers. They are similar 
      to social workers and have similar training in addition to some elementary 
      police training. Their job is to conduct an initial inquiry in certain cases 
      to determine if further investigation by a detective is needed. | 
| [147] | *fn4 At trial, Dr. Harrison could not 
      recall saying this and indicated that it is not her practice to give these 
      types of percentages. She did, however, based on the reports of her parents, 
      diagnose Liza as suffering from post-traumatic distress disorder, possibly 
      as a result of child abuse. | 
| [148] | *fn5 During the following nine months, 
      Liza accused Mr. Aston of more involved sexual contact, including contact 
      with his private parts. These revelations were all new to Dr. Harrison. 
      But there is no evidence that these revelations were disclosed to the police 
      or anyone else. They came to light during discovery in this lawsuit. | 
| [149] | *fn6 The trial court instructed the 
      jury that statements made to law enforcement and health care providers were 
      absolutely privileged. This instruction was erroneous because such statements 
      are only conditionally privileged. See Ariz. Rev. Stat. Ann. ("A.R.S.") 
      § 13-3620(G)(1989). But the Astons failed to object to the instruction and 
      they did not cross-appeal on the trial court's grant of this privilege. 
      Thus, any argument by the Astons concerning the court's erroneous application 
      of a conditional privilege to statements the Schmitzes made to doctors or 
      the police is waived. See Bradshaw v. State Farm Mut. Auto. Ins. Co., 157 
      Ariz. 411, 419-20, 758 P.2d 1313, 1321- 22 (1988). | 
| [150] | *fn7 In fact, our research found only 
      one case that addressed a similar situation. That case is Kraemer v. Harding, 
      976 P.2d 1160 (Or. App. 1999). There, a jury found that the parents of children 
      who rode on the school bus driven by the plaintiff falsely alleged that 
      he molested children. Without much discussion or analysis, the court concluded 
      that a conditional privilege applied. See id. at 1172. The court believed 
      the conditional privilege was an appropriate balance "between protecting 
      parents' rights to act to protect their children from what they consider 
      dangerous or detrimental situations and, at the same time, protecting employees 
      from false, defamatory statements . . . ." Id. | 
| [151] | *fn8 The court's conclusion in Kraemer 
      that a conditional privilege existed for parents of children who rode together 
      on the same bus was not fully explained. 976 P.2d at 1172. But, from the 
      facts, it appears that one rationale was that this group was easily defined, 
      namely parents of children who rode on plaintiff's bus each day. Also, the 
      children supposedly at risk were easily ascertained and allegedly faced 
      the same risk. Here, this community is not so easily defined. Further, none 
      of the parents warned by the Schmitzes had children who played with Jillian 
      Aston, nor did they regularly associate with the Astons. | 
| [152] | *fn9 The court found that no evidence 
      pointed to any negative impact on their reputations at work, and neither 
      lost any memberships in clubs or other organizations. The court also found 
      that although the Astons testified that they believed that the neighbors 
      were avoiding them, those neighbors testified that they did not associate 
      with the Astons before the allegations and the allegations did not cause 
      them to not associate with the Astons now. Also, the trial court pointed 
      out that any harm to the Astons' reputations was more the result of "their 
      own antics . . . of parading through the neighborhood and the hanging of 
      shirts in trees . . . ." | 
| [153] | *fn10 The Astons cite no authority, 
      and we have found none, to support the proposition that refraining from 
      filing a lawsuit can support a claim for intentional infliction of emotional 
      distress. | 
| [154] | *fn11 We acknowledge that "some 
      courts have concluded simply that '[t]his tort, . . . does not lie when 
      the offending conduct consists only of a defamation.'" 2 Sack on Defamation, 
      § 13.6 (quoting Provencher v. CVS Pharmacy, 145 F.3d 5, 12 (1st Cir. 1998)). 
      The Schmitzes make this argument also. But in this case, the offending conduct 
      does not consist solely of defamation. | 
| [155] | *fn12 Mr. Aston's testimony on this 
      topic was inconsistent. While he said that the police investigation caused 
      distress, in his deposition and at trial, he also testified unequivocally 
      that he had no fear of arrest, prosecution, or imprisonment because he knew 
      he was innocent. | 
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