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| [1] | IN THE SUPREME COURT OF CALIFORNIA | 
  
| [2] | No. S082236 | 
  
| [3] | 2001.CA.0000315 <http://www.versuslaw.com> | 
  
| [4] | May 3, 2001 | 
  
| [5] | BARBARA MCCALL, INDIVIDUALLY AND AS TRUSTEE, ETC. PLAINTIFF AND APPELLANT, v. PACIFICARE OF CALIFORNIA, INC., ET AL., DEFENDANTS AND RESPONDENTS.  | 
  
| [6] | Court: Superior County: Orange Judge: Thierry Patrick Colaw Ct.App. 4/3 
      G024030 Orange County Super. Ct. No. 788545 | 
  
| [7] | Attorneys for Appellant: Houck & Balisok, Russell S. Balisok, Steven 
      C. Wilheim; Law Office of Carol S. Jimenez and Carol S. Jiminez for Plaintiff 
      and Appellant. Sara Lenz Lock, Bruce Vignery, Michael Schuster; Gill Deford; 
      and Herbert Semmel for American Association of Retired Persons and Center 
      for Medicare Advocacy as Amici Curiae on behalf of Plaintiff and Appellant. 
      Attorneys for Respondent: Konowiecki & Rank, Jon N. Manzanares, Keith 
      A. Weaver, Jeffrey D. Olster; Greines, Martin, Stein & Richland and 
      Timothy T. Coates for Plaintiffs and Respondents PacifiCare of California 
      and PacifiCare Health Systems, Inc. Rosato & Samuels, Cary S. Samuels, 
      Ellen Kamon, Pamela Sirkin; Hemer, Barkus & Clark, Davis, Grass, Goldstein 
      & Housouer and Edward A. Stumpp for Defendant and Respondent Greater 
      Newport Physicians, Inc. Bonne, Bridges, Mueller, O'Keefe & Nichols, 
      Nancy Flores; Greines, Martin, Stein & Richland, Robert A. Olson and 
      Laura Boudreau for Empire Physicians Medical Group as Amicus Curiae on behalf 
      of Plaintiffs and Respondents. Counsel who argued in Supreme Court (not 
      intended for publication with opinion): Carol S. Jimenez Law Office of Carol 
      S. Jimenez 5182 Katella Avenue, Suite 106 Los Alamitos, CA 90720 (562) 430-0239 
      Timothy T. Coates Greines, Martin, Stein & Richland 9601 Wilshire Boulevard, 
      Suite 544 Beverly Hills, CA 90210-5207 (310) 859-7811 Edward A. Stumpp Davis, 
      Grass, Goldstein & Housouer 195 North Euclid Avenue, Suite 200 Upland, 
      CA 91786 (909) 981-1820 | 
  
| [8] | The opinion of the court was delivered by: Werdegar, J. | 
  
| [9] | We granted review in this case, limited to the issue whether state law 
      claims against a health maintenance organization (HMO), arising out of its 
      refusal to provide services under a Medicare-subsidized health plan, fall 
      within the exclusive review provisions of the Medicare Act requiring exhaustion 
      of administrative remedies. (42 U.S.C. § 1395 et seq.) As will appear, some 
      disagreement exists among state and federal courts on this question, which 
      has not yet been addressed by the United States Supreme Court. We conclude 
      the claims made here do not fall within Medicare's exclusive review provisions. 
      Accordingly, we affirm the judgment of the Court of Appeal. | 
  
| [10] | FACTS | 
  
| [11] | On review of the judgment of the Court of Appeal reversing the superior 
      court's orders sustaining defendants' demurrers, we examine the complaint 
      de novo to determine whether it alleges facts sufficient to state a cause 
      of action under any legal theory, such facts being assumed true for this 
      purpose. (Santa Monica Beach, Ltd. v. Superior Court (1999) 19 Cal.4th 952, 
      957; Blank v. Kirwan (1985) 39 Cal.3d 311, 318.) | 
  
| [12] | George McCall, who suffered from progressive lung disease, was a Medicare 
      beneficiary enrolled in PacifiCare of California, Inc. (PacifiCare), an 
      HMO. His primary care physician was Dr. Lakshmi Shukla; his physician provider 
      group, Greater Newport Physicians, Inc. (GNP). Allegedly, Dr. Shukla, PacifiCare 
      and GNP repeatedly refused to refer Mr. McCall to a specialist for a lung 
      transplant or provide other needed care, and ultimately forced him to disenroll 
      from PacifiCare in order to get on the Medicare list for a transplant. During 
      that time, Mr. McCall's condition worsened. *fn1 | 
  
| [13] | George McCall and his wife, Barbara (the McCalls), brought suit against 
      Dr. Shukla, PacifiCare and GNP, alleging in their operative first amended 
      complaint eight causes of action for tort damages (negligence, wilful misconduct, 
      four counts of fraud including fraudulent misrepresentation and constructive 
      fraud, and negligent and intentional infliction of emotional distress) and 
      a ninth cause of action for injunctive relief from unfair business practices. 
      The complaint alleged defendants had violated statutory duties they owed 
      plaintiffs, including (A) the duty to provide ready referrals consistent 
      with good professional practice (Health & Saf. Code, § 1367, subd. (d)); 
      (B) the duty to render medical decisions unhindered by fiscal and administrative 
      management (id., § 1367, subd. (g)); (C) the duty to provide for expedited 
      review and to notify Mr. McCall of his right to expedited review from the 
      California Department of Corporations when defendants' decisions involved 
      imminent and serious threat to his health (id., § 1368.01, subd. (b)); (D) 
      the duty to engage in sufficient quality assurance activities to ensure 
      that the requirements of California law were met in providing services to 
      Mr. McCall (id., § 1370); (E) the duty not to require Mr. McCall to disenroll 
      except for very limited reasons, such as nonpayment of premiums (id., § 
      1365, subd. (a)); (F) PacifiCare's duty to retain responsibility for all 
      services, including those that it contracted with others to provide Mr. 
      McCall (42 C.F.R. § 417.401 (1999)); (G) the duty to ensure that required 
      services were available and accessible to Mr. McCall (42 C.F.R. § 417.416 
      (1999)); (H) the duty to provide written notice of noncoverage, including 
      the reason for noncoverage and Mr. McCall's appeal rights before discharging 
      him from hospital care (42 C.F.R. § 417.440(f) (1999)); (I) the duty not 
      to disenroll Mr. McCall, and not to encourage him to disenroll, from PacifiCare 
      (42 C.F.R. § 417.460(a) (1999)); and (J) the duty to provide grievance procedures 
      for issues that do not involve organizational determinations and Medicare 
      appeal rights (42 C.F.R. §§ 417.600, 417.604, 417.606 (1999)). | 
  
| [14] | GNP and PacifiCare (hereafter defendants) *fn2 
      demurred, arguing each of plaintiffs' causes of action arose under the Medicare 
      Act, 42 United States Code section 1395 et seq. and, pursuant to 42 United 
      States Code section 405(g), was therefore subject to judicial review only 
      in federal court, after exhaustion of administrative review procedures. 
      The trial court sustained the demurrers without leave to amend and entered 
      judgment accordingly. The Court of Appeal reversed, and we granted review. | 
  
| [15] | DISCUSSION | 
  
| [16] | The Medicare Act, 42 United States Code section 1395 et seq. (the Act 
      or Medicare), a part of the Social Security Act, established a federally 
      subsidized health insurance program that is administered by the Secretary 
      of Health and Human Services (the Secretary) through the Health Care Financing 
      Administration (HCFA). Part A of Medicare, 42 United States Code section 
      1395c et seq., covers the cost of hospitalization and related expenses that 
      are "reasonable and necessary" for the diagnosis or treatment 
      of illness or injury. (42 U.S.C. § 1395y(a)(1)(A).) Part B of Medicare (42 
      U.S.C. § 1395j et seq.) establishes a voluntary supplementary medical insurance 
      program for Medicare-eligible individuals and certain other persons over 
      age 65, covering specified medical services, devices, and equipment. (See 
      42 U.S.C. §§ 1395k, 1395o.) The Act provides for the delegation of Medicare 
      benefit administration to HMO's, which are authorized, pursuant to contracts 
      with the HCFA, to manage benefit requests by Medicare beneficiaries. (Wartenberg 
      v. Aetna U.S. Healthcare, Inc. (E.D.N.Y. 1998) 2 F.Supp.2d 273, 276.) | 
  
| [17] | The determination whether an individual is entitled to benefits, and the 
      amount of benefits, is entrusted to the Secretary in accordance with regulations 
      prescribed by him or her. (42 U.S.C. § 1395ff(a).) Judicial review of a 
      claim for benefits is available only after the Secretary has rendered a 
      " `final decision' " on the claim, and only in the manner provided 
      for claims for old age and disability benefits arising under the Social 
      Security Act. (Heckler v. Ringer (1984) 466 U.S. 602, 605 (Ringer); 42 U.S.C. 
      §§ 405(g), (h), 1395ff(b)(1).) *fn3 The 
      relevant provisions of the Social Security Act, 42 United States Code section 
      405(g) and (h), read together, provide that a final decision by the Secretary 
      on a claim "arising under" Medicare may be reviewed by no person, 
      agency or tribunal except in an action brought in federal district court, 
      and then only after exhausting administrative remedies as described above. 
      (42 U.S.C. §§ 405(h), 1395ii; see 42 U.S.C. §§ 1395ff(b)(1), 1395mm(c)(5)(B).) | 
  
| [18] | The question in this case, then, is whether the McCalls' complaint alleges 
      a claim "arising under" the Medicare Act, even though none of 
      the claims seeks payment or reimbursement of Medicare claims. The seminal 
      decision in this area, Ringer, supra, 466 U.S. 602, held that a claim arises 
      under Medicare if (1) " `both the standing and the substantive basis 
      for the presentation' " of the claim is the Medicare Act (id. at p. 
      615), or (2) the claim is " `inextricably intertwined' " with 
      a claim for Medicare benefits (id. at p. 614). The high court, however, 
      recognized that a claim that is "wholly `collateral' " to a claim 
      for benefits under the Act is not subject to the administrative process; 
      the court also suggested exhaustion would be excused if a claimant made 
      a colorable showing that an erroneous denial of benefits would injure him 
      or her in a way that could not be remedied by the later payment of benefits. 
      (Id. at p. 618.) *fn4 | 
  
| [19] | In Ringer, the plaintiffs were four Medicare beneficiaries who suffered 
      from respiratory distress; three had had surgery known as bilateral carotid 
      body resection (BCBR) and were seeking reimbursement of the cost thereof, 
      and one sought to have BCBR surgery but claimed he could not afford it absent 
      Medicare coverage. (Ringer, supra, 466 U.S. at pp. 605, 609-610.) The Secretary 
      had ruled that Medicare did not cover BCBR when performed to relieve respiratory 
      distress because the procedure lacked the general acceptance of the professional 
      medical community and thus was not "reasonable and necessary" 
      within the meaning of Medicare. (Id. at p. 607.) The Ringer plaintiffs, 
      none of whom had exhausted their administrative remedies, filed a complaint 
      in federal district court seeking declaratory and injunctive relief. (Id. 
      at pp. 610-611.) The district court dismissed the complaint in its entirety 
      for lack of jurisdiction, concluding the essence of the claim was one of 
      entitlement to benefits for the BCBR procedure and that the plaintiffs therefore 
      were required to exhaust administrative remedies before seeking relief in 
      federal court. (Id. at p. 611.) The Court of Appeals for the Ninth Circuit 
      reversed, concluding exhaustion would be futile and might not fully compensate 
      the plaintiffs for the injuries they asserted. (Id. at p. 612.) The Supreme 
      Court reversed. | 
  
| [20] | The high court noted that, in Weinberger v. Salfi (1975) 422 U.S. 749, 
      760-761, where the plaintiffs had sought an award of Social Security benefits 
      (a type of claim that, as noted above, is subject to the same administrative 
      exhaustion provisions as those seeking Medicare benefits), it had construed 
      the " `claim arising under' language quite broadly to include any claims 
      in which `both the standing and the substantive basis for the presentation' 
      of the claims is the Social Security Act." (Ringer, supra, 466 U.S. 
      at p. 615; see Weinberger v. Salfi, supra, at pp. 760-761 [constitutional 
      challenge to the duration- of-relationship eligibility statute was a " 
      `claim arising under' " the Social Security Act, even though it was 
      also, in another sense, a claim arising under the Constitution].) Any other 
      conclusion, the high court reasoned, would allow claimants substantially 
      to undercut Congress's carefully crafted scheme for administering Medicare. 
      (Ringer, supra, at p. 621.) | 
  
| [21] | Because the Medicare beneficiaries in Ringer, at bottom, sought Medicare 
      reimbursement or authorization for a particular surgical procedure, the 
      high court had no difficulty concluding the claim was one in which both 
      the standing and the substantive basis of the claim was the Act, and that 
      the complaint was, thus, one "arising under" Medicare. Perhaps 
      for that reason, the court did not define the phrase "inextricably 
      intertwined," as used in this context, or elaborate on the extent to 
      which a state law claim may be "intertwined" with a Medicare claim 
      before it becomes inextricably so. (See Ringer, supra, 466 U.S. at pp. 611, 
      614-615.) A closer question than that posed in Ringer, however, arises where 
      the complaint seeks, on state tort law grounds, not reimbursement for an 
      assertedly covered procedure, but, rather, damages assertedly flowing from 
      conduct only incidentally related to the wrongful denial of a benefits claim. | 
  
| [22] | Such a situation was present in Ardary v. Aetna Health Plans of California, 
      Inc. (9th Cir. 1996) 98 F.3d 496, certiorari denied (1997) 520 U.S. 1251 
      (Ardary), on which the McCalls rely. In Ardary, a Medicare beneficiary who 
      lived in a rural area and was enrolled in an HMO suffered a heart attack 
      and was refused airlift transportation to a more sophisticated medical facility 
      than those available nearby. When the beneficiary died, her family sued 
      the HMO and its contractor, Arrowest Physician Association, in state court. 
      They sought compensatory and punitive damages on six state tort law theories: 
      negligence, intentional and/or negligent infliction of emotional distress, 
      intentional and/or negligent misrepresentation, and professional negligence. 
      (Id. at pp. 497-498.) The defendants in Ardary removed the case to federal 
      court and sought dismissal, arguing all of the plaintiffs' state law causes 
      of action related to the denial of Medicare benefits and, therefore, were 
      preempted by federal law requiring they be addressed through the Medicare 
      administrative appeals process. The Court of Appeals for the Ninth Circuit 
      concluded the complaint did not state any claims in which both the standing 
      and the substantive basis for the presentation of the claims was the Medicare 
      Act; rather, the complaint was predicated on state common law theories. 
      (Ardary, at pp. 499-500.) The Ardary court also concluded the plaintiffs' 
      state law claims were not " `inextricably intertwined' " with 
      the assertedly wrongful denial of Medicare benefits because the plaintiffs 
      were not seeking to recover benefits, and because the harm the defendants 
      allegedly caused could not be remedied by the payment of benefits. (Id. 
      at p. 500.) *fn5 | 
  
| [23] | Defendants suggest that, although the Ardary court recited the test articulated 
      in Ringer, supra, 466 U.S. at pages 614-615, it did not address or resolve 
      the potential conflict between an award of state law tort damages proximately 
      resulting from a wrongful denial of Medicare benefits, on the one hand, 
      and the possibility that an exhaustive administrative appeal would determine 
      that Medicare benefits were not wrongly denied in the particular case, on 
      the other. Because, as Ringer made clear, Congress has vested in the Secretary 
      the exclusive power to administer the Medicare system, defendants contend 
      that any state court damage award that is logically dependent on a finding 
      of wrongful denial of benefits is " `inextricably intertwined' " 
      (Ringer, supra, at p. 614) with a Medicare claim. | 
  
| [24] | Such was the conclusion of the Court of Appeal in Redmond v. Secure Horizons, 
      Pacificare, Inc. (1997) 60 Cal.App.4th 96 (Redmond). In that case, the plaintiff 
      HMO subscriber sued her HMO on various state contract and tort law theories 
      for its initial denial of coverage and subsequent delay in reimbursing her 
      for health care expenses covered under her Medicare-subsidized plan. The 
      superior court dismissed the complaint, ruling it lacked jurisdiction because 
      the plaintiff's causes of action arose under Medicare. The Court of Appeal 
      affirmed. The fact the plaintiff's causes of action were based on her contractual 
      relationship with the HMO did not mean her claims did not arise under Medicare, 
      the court reasoned; indeed, the contract expressly provided that coverage 
      determinations would be based on the Medicare Act and resolved through the 
      multilevel Medicare administrative review process. (Redmond, at p. 101.) 
      Moreover, the Court of Appeal held, each of the plaintiff's state law causes 
      of action was inextricably intertwined with a claim that she was entitled 
      to the reimbursement she eventually received. (Id. at p. 102.) | 
  
| [25] | The plaintiff in Redmond argued her claim was based, not on her entitlement 
      to benefits, but on the defendant's conduct with respect to her claim for 
      benefits. The Court of Appeal disagreed: "This argument fails because 
      the alleged wrongfulness of defendant's conduct depends on whether plaintiff 
      was entitled to payment of her claim. The fact that defendant ultimately 
      paid her claim does not necessarily establish that plaintiff was entitled 
      to such payment." (Redmond, supra, 60 Cal.App.4th at p. 102.) | 
  
| [26] | Finally, the Redmond plaintiff contended her case fell outside the administrative 
      exhaustion requirement because, as recognized in Ringer, supra, 466 U.S. 
      at page 618, and Ardary, supra, 98 F.3d at page 500, the initial denial 
      and subsequent delay in paying benefits caused injury that could not be 
      remedied by the later payment of benefits. The Court of Appeal dismissed 
      the contention, concluding the plaintiff could have pressed her claim through 
      the administrative review process. The court opined the administrative process 
      governs not only coverage determinations but also " `any other determination 
      with respect to a claim for benefits,' " (Redmond, supra, 60 Cal.App.4th 
      at p. 103) and observed that the Secretary can order civil money penalties 
      or " `any other remedies authorized by law' " (ibid.). *fn6 
      Redmond, however, cited no authority for the implied proposition that the 
      Secretary is empowered to award damages for violations of state tort law. 
      *fn7 | 
  
| [27] | The Redmond court's rationale-i.e., that the plaintiff's state tort law 
      claims were inextricably intertwined with a Medicare claim because the alleged 
      wrongfulness of the defendant's conduct depended on whether the plaintiff 
      was, in fact, entitled to payment of her claim-has a certain logic. In applying 
      one portion of the Ringer analysis, however, the Redmond court elided over 
      the other. That is, it failed adequately to explain how the alleged harms 
      suffered by the Redmond plaintiff could be remedied through the Medicare 
      administrative review process. If those harms could not be so remedied, 
      then the Redmond court's holding hinges on a conclusion that, by establishing 
      an administrative process for Medicare benefit determinations, Congress 
      must have intended to oust state courts of jurisdiction to enforce such 
      of their own tort laws as may be implicated by conduct incidental to benefit 
      determinations. We are directed to no evidence supporting such a conclusion. | 
  
| [28] | We presume that in enacting laws, Congress does not intend to preempt 
      state regulation of the same subject matter unless a contrary intent is 
      made clear. (Medtronic, Inc. v. Lohr (1996) 518 U.S. 470, 485; Cipollone 
      v. Liggett Group, Inc. (1992) 505 U.S. 504, 516.) The classic example of 
      clear congressional intent to preempt state remedies is found in the Employee 
      Retirement Income Security Act of 1974 (ERISA), 29 United States Code section 
      1001 et seq., governing employee benefit plans, including health insurance. 
      ERISA expressly and broadly preempts state law, providing it "shall 
      supersede any and all State laws insofar as they may now or hereafter relate 
      to any employee benefit plan . . . ." (29 U.S.C. § 1144(a); see Ingersoll-Rand 
      Co. v. McClendon (1990) 498 U.S. 133, 139-140 [ERISA preempts employee's 
      state law claim of wrongful discharge in order to avoid paying pension benefits]; 
      Pilot Life Ins. Co. v. Dedeaux (1987) 481 U.S. 41, 47-48 [ERISA preempts 
      state law tort and contract claims against insurer for bad faith denial 
      of claim].) | 
  
| [29] | No intent to displace state tort law remedies was expressed in the Medicare 
      Act as it read at the time relevant to this case. (Ardary, supra, 98 F.3d 
      at pp. 501-502.) To the contrary, "[t]he first section of the Medicare 
      Act explicitly states [Congress's] intent to minimize federal intrusion 
      in the area." (Massachusetts Medical Soc. v. Dukakis (1st Cir. 1987) 
      815 F.2d 790, 791; Shands Teaching Hosp. v. Humana Medical (Fla.Dist.Ct.App. 
      1999) 727 So.2d 341, 344.) Title 42, section 1395 of the United States Code 
      provides: "Nothing in this subchapter shall be construed to authorize 
      any Federal officer or employee to exercise any supervision or control over 
      the practice of medicine or the manner in which medical services are provided, 
      or over the selection, tenure, or compensation of any officer or employee 
      of any institution, agency, or person providing health services; or to exercise 
      any supervision or control over the administration or operation of any such 
      institution, agency, or person." Indeed, the Act specifically requires 
      HMO's and other Medicare providers to be state licensed. (42 U.S.C. § 1395mm(b).) 
      By clear implication, therefore, Congress left open a wide field for the 
      operation of state law pertaining to standards for the practice of medicine 
      and the manner in which medical services are delivered to Medicare beneficiaries. | 
  
| [30] | The conclusion that Congress, in enacting the Medicare Act, did not intend 
      to displace the state tort remedies with which we are here concerned is 
      strengthened by consideration of subsequent amendments to the Act. Shortly 
      before the McCalls filed the initial complaint in this case, the Balanced 
      Budget Act of 1997 (the BBA) became law. (Pub.L. No. 105-33 (Aug. 5, 1997) 
      111 Stat. 328, codified at 42 U.S.C. § 1395w-21 et seq.) The BBA enacted 
      a new part of Medicare known as "Medicare + Choice" that allows 
      a new range of Medicare managed care options. HMO's contracting with Medicare, 
      such as PacifiCare, automatically became Medicare + Choice plans effective 
      January 1, 1999. (See 42 U.S.C. § 1395mm(k).) The BBA is noteworthy for 
      its addition of an express limited preemption provision to the Medicare 
      Act. By its terms, Medicare now preempts state laws mandating benefits to 
      be covered, mandating inclusion of providers and suppliers, and coverage 
      determinations. (42 U.S.C. § 1395w-26(b)(3).) Pursuant to the related regulations, 
      determinations on issues other than whether a service is covered under a 
      Medicare + Choice contract fall outside the definition of coverage determinations. 
      (42 C.F.R. § 422.402 (1999).) All other types of state laws not inconsistent 
      with Medicare standards are permitted. (Ibid.) The preamble to HCFA's request 
      for final comments on the interim final rule implementing the amendments 
      states: "Prior to the BBA, section 1876 of the Act [42 U.S.C. § 1395mm] 
      (governing Medicare risk and cost contracts with HMOs and competitive medical 
      plans) did not contain any specific preemption provisions. However, section 
      1876 requirements could preempt a State law or standard based on general 
      constitutional Federal preemption principles . . . . Put another way, if 
      Federal law permitted the HMO to do what State law required, there was no 
      preemption. In practice, rarely, if ever, did Federal law preempt State 
      laws affecting Medicare prepaid plans. For example, Medicare risk plans 
      operating in States with mandated benefit laws were generally required to 
      comply with such State laws. Compliance with the State mandated benefit 
      law was not viewed as interfering with the ability of plans to function 
      as Medicare risk contractors under Federal standards. . . . [¶] . . . [¶] 
      . . . [T]he specific preemption [added by the BBA] does not preempt State 
      remedies for issues other than coverage under the Medicare contract (i.e. 
      tort claims or contract claims under State law are not preempted). The same 
      claim or circumstance that gave rise to a Medicare appeal may have elements 
      that are subject to State remedies that are not superseded. For example, 
      [a Medicare + Choice] organization's denial of care that a beneficiary believes 
      to be covered care is subject to the Medicare appeals process, but under 
      our interpretation of the scope of the specific preemption on coverage decisions, 
      the matter may also be the subject of a tort case under State law if medical 
      malpractice is alleged, or of a state contract law claim if an enrollee 
      alleges that the [Medicare + Choice] organization has obligated itself to 
      provide a particular service under State law without regard to whether it 
      is covered under its [Medicare + Choice] contract." (63 Fed.Reg. 34967, 
      35012, 35013 (June 26, 1998).) Because, prior to the BBA, Medicare preemption 
      of state law claims was even narrower than the limited preemption enacted 
      by the BBA, these comments strongly imply that state law claims such as 
      those involved in the present case were not preempted under then applicable 
      law. | 
  
| [31] | As the McCalls observe, Medicare regulations provide for administrative 
      review of a limited class of claims (42 C.F.R. § 417.600 et seq. (1999)), 
      not including those pertaining to quality of care, marketing problems and 
      forced disenrollment such as the McCalls have alleged in their complaint. 
      Absent clear indication of congressional intent, we decline to find preemption 
      of claims, founded in California law, that find no remedy under the Medicare 
      administrative process. | 
  
| [32] | We must now turn to the specific causes of action contained in the first 
      amended complaint to determine whether any is inextricably intertwined with 
      a claim for Medicare benefits. Neither the high court in Ringer, supra, 
      466 U.S. 602, nor the Ninth Circuit in Ardary, supra, 98 F.3d 496, essayed 
      a definition of this key phrase. The Court of Appeal in Redmond, supra, 
      60 Cal.App.4th 96, may be understood to have held that any claim incidental 
      to a coverage determination, whether it seeks payment (or reimbursement) 
      for medical services or tort damages resulting from the manner in which 
      coverage was denied, is inextricably intertwined with a claim for Medicare 
      benefits. (Id. at pp. 102-103.) Defendants urge us to adopt such a reading 
      of the Act. | 
  
| [33] | We believe Redmond painted with too broad a brush in so holding. A Medicare 
      provider may violate state common law or statutory duties owing to beneficiaries, 
      unrelated to its Medicare coverage determinations. The "inextricably 
      intertwined" language in Ringer is more correctly read as sweeping 
      within the administrative review process only those claims that, "at 
      bottom," seek reimbursement or payment for medical services, but not 
      a claim not seeking such reimbursement or payment, which claim as pleaded 
      incidentally refers to a denial of benefits under the Medicare Act. (See 
      Ringer, supra, 466 U.S. at pp. 614-615.) The latter type of state law based 
      claims by Medicare beneficiaries is not subject to the administrative review 
      process and may be pursued in our state courts. In the language of Ringer, 
      at page 618, such claims are collateral to, not inextricably intertwined 
      with, Medicare benefit claims. | 
  
| [34] | For example, a provider may negligently fail to use ordinary skill and 
      care in treating a beneficiary, or properly to advise the beneficiary concerning 
      his health condition or appropriate treatment options, whether or not such 
      options are covered by Medicare, thus preventing the beneficiary from seeking 
      such treatment even at his own expense. Or a provider may fail to provide 
      appropriate referrals to specialists, and thus prevent the beneficiary from 
      obtaining appropriate care, again without regard to coverage. The McCalls' 
      first and second causes of action, for negligence and wilful misconduct, 
      respectively, set forth such allegations and enumerate the statutory and 
      regulatory bases of the relevant duties (see ante, pp. 2-3), none of which 
      necessarily implicates a coverage determination or falls within the scope 
      of the Medicare administrative review process. | 
  
| [35] | A provider may make misrepresentations regarding the nature or extent 
      of the services it intends to provide, either in its application for HMO 
      licensure to the California Department of Corporations or in its marketing 
      materials disseminated to potential enrollees. If the injury to the enrollee 
      is foreseeable, a Randi W. cause of action *fn8 
      or a claim of fraud may be stated. *fn9 
      The McCalls' third, fourth and fifth causes of action allege such claims, 
      none of which necessarily implicates coverage determinations or falls within 
      the scope of the Medicare administrative review process. | 
  
| [36] | A provider may breach the fiduciary duty it owes the enrollee (see Moore 
      v. Regents of University of California (1990) 51 Cal.3d 120, 129), inter 
      alia, by permitting its financial interest detrimentally to affect treatment 
      decisionmaking or failing to disclose such interest. The McCalls' sixth 
      cause of action alleges such a claim, which does not necessarily implicate 
      coverage determinations or fall within the scope of the Medicare administrative 
      review process. | 
  
| [37] | If a defendant's violations of state law duties are sufficiently outrageous, 
      a claim for negligent or intentional infliction of emotional distress may 
      be stated; the McCalls' seventh and eighth causes of action allege such 
      violations, none of which necessarily implicates coverage determinations 
      or falls within the scope of the Medicare administrative review process. | 
  
| [38] | Finally, such violations of statutory duties, none necessarily implicating 
      coverage determinations or falling within the scope of the Medicare administrative 
      review process, may amount to unfair practices as prohibited by Business 
      and Professions Code section 17200; the McCalls' ninth cause of action so 
      alleges. *fn10 | 
  
| [39] | Because the McCalls may be able to prove the elements of some or all of 
      their causes of action without regard, or only incidentally, to Medicare 
      coverage determinations, because (contrary to the dissent's characterization 
      of the complaint) none of their causes of action seeks, at bottom, payment 
      or reimbursement of a Medicare claim or falls within the Medicare administrative 
      review process, and because the harm they allegedly suffered thus is not 
      remediable within that process, it follows that the Court of Appeal correctly 
      reversed the trial court's orders sustaining defendants' demurrers without 
      leave to amend. *fn11 | 
  
| [40] | We therefore affirm the judgment of the Court of Appeal and disapprove 
      the decision in Redmond v. Secure Horizons, Pacificare, Inc., supra, 60 
      Cal.App.4th 96, to the extent it is inconsistent with this opinion. | 
  
| [41] | WE CONCUR: GEORGE, C. J. | 
  
| [42] | MOSK, J. | 
  
| [43] | KENNARD, J. | 
  
| [44] | CHIN, J. | 
  
| [45] | DISSENTING OPINION BY BAXTER, J. | 
  
| [46] | The Medicare Act (42 U.S.C. § 1395 et seq.) (hereafter sometimes referred 
      to as Medicare or the Act) is a massive federally insured program that covers 
      health services for the elderly and disabled. Congress has decreed that 
      any enrollee of a Medicare health maintenance organization (HMO) plan who 
      wishes to challenge the HMO's denial of health services under Medicare must 
      do so through Medicare's administrative review process; if that process 
      yields a final decision that is adverse to the enrollee, then judicial review 
      must be sought in federal court. (42 U.S.C. § 1395ff.) | 
  
| [47] | Disregarding that congressional mandate and key United States Supreme 
      Court authority, the majority opinion allows virtually any Medicare HMO 
      plan enrollee to bring suit in state court to challenge an HMO's denial 
      of Medicare benefits. Enrollees may bypass Medicare's exhaustion requirements 
      simply by styling their challenges as claims for tort damages. As a result, 
      questions regarding which medical procedures are or should be covered by 
      Medicare may now be decided outside of Medicare's exclusive review process 
      by California judges and juries on an ad hoc basis. | 
  
| [48] | Congress acted deliberately to ensure uniform administrative and federal 
      accountability for Medicare HMO decisionmaking. Yet today's decision sets 
      the stage for potential conflict between an award of state law tort damages 
      following a determination in a state court that Medicare benefits were wrongly 
      denied, on the one hand, and the possibility that an exhaustive administrative 
      appeal, followed by federal court review, would determine that Medicare 
      benefits were not wrongly denied in the particular case and in other comparable 
      cases, on the other. The two cannot be squared; accordingly, I dissent. | 
  
| [49] | I. | 
  
| [50] | The Medicare Act is a part of the Social Security Act that establishes 
      a federally subsidized health insurance program for elderly and certain 
      disabled persons. (42 U.S.C. § 1395 et seq.) In the year 2000, the program 
      provided health insurance coverage for 39 million persons, or one in seven 
      Americans, and paid benefits in the total amount of approximately $217 billion. 
      (The Henry J. Kaiser Family Foundation, Medicare at a Glance (Feb. 2001) 
      p. 1.) | 
  
| [51] | To ensure the orderly and efficient functioning of this enormous federal 
      program, Congress has entrusted its administration to the Secretary of Health 
      and Human Services (the Secretary), who manages the program through the 
      Health Care Financing Administration (HCFA). Pursuant to congressional authorization, 
      the Secretary has established an extensive set of regulations to govern 
      the program. (42 U.S.C. § 1395hh.) | 
  
| [52] | Briefly, the Medicare system works like this. Eligible patients may obtain 
      Medicare benefits in two ways. Where a patient elects to receive health 
      care on a fee-for-service basis, the patient first consults with a physician 
      and receives the recommended health services. The health care provider submits 
      the bill for payment to a Medicare fiscal intermediary, typically a private 
      company that has contracted with the Secretary to act as an adjuster. The 
      intermediary then determines whether the services in question are covered 
      by Medicare and the amount due for the services. (See Bodimetric Health 
      Services, Inc. v. Aetna Life and Casualty (7th Cir. 1990) 903 F.2d 480, 
      482 & fn. 3 (Bodimetric).) Alternatively, an eligible patient may elect 
      to receive Medicare benefits through enrollment with an HMO that has contracted 
      with the Secretary through HCFA to be reimbursed for services rendered to 
      enrollees. In such situations, the patient receives treatment either from 
      the HMO's own physicians or from physicians who have contracted with the 
      HMO, as in the case of defendant PacifiCare of California, Inc. (PacifiCare), 
      here. When HCFA contracts with an HMO, there is no separate fiscal intermediary 
      and the HMO makes an "organization determination" (an initial 
      determination) whether health services requested on behalf of an enrollee 
      are covered under Medicare and whether they should be furnished, arranged 
      for, or reimbursed. (42 C.F.R. § 417.606 (2000).) | 
  
| [53] | Health services covered under Medicare, whether or not provided through 
      an HMO, are subject to the following important limitation: "Notwithstanding 
      any other provision of this subchapter, no payment may be made under part 
      A or part B of this subchapter for any expenses incurred for items or services 
      - [¶] . . . which . . . are not reasonable and necessary for the diagnosis 
      or treatment of illness or injury . . . ." *fn12 
      (42 U.S.C. § 1395y(a)(1)(A), italics added; see Roen v. Sullivan (D.Minn. 
      1991) 764 F.Supp. 555, 557.) Thus, if an HMO plan enrollee requests a health 
      service that is not medically reasonable and necessary, the enrollee generally 
      is not entitled to the benefit and the HMO is not obligated to provide for 
      it. | 
  
| [54] | Under the Act, an individual's entitlement to Medicare benefits must be 
      determined in the manner provided for by the Secretary: "The determination 
      of whether an individual is entitled to benefits . . . , and the determination 
      of the amount of benefits . . . , and any other determination with respect 
      to a claim for benefits . . . shall be made by the Secretary in accordance 
      with regulations prescribed by him." (42 U.S.C. § 1395ff(a).) The Secretary 
      is authorized to impose, in addition to "any other remedies authorized 
      by law," civil monetary penalties and to suspend payment to or enrollment 
      of a contracting HMO or fiscal intermediary where, among other things, such 
      an organization "fails substantially to provide medically necessary 
      items and services that are required (under law or under the contract) to 
      be provided to an individual covered under the contract, if the failure 
      has adversely affected (or has substantial likelihood of adversely affecting) 
      the individual" (42 U.S.C. § 1395mm(i)(6)(A)(i)) or "misrepresents 
      or falsifies information that is furnished - [¶] . . . to the Secretary 
      . . . or - [¶] . . . to an individual" (id., § 1395mm(i)(6)(A)(v)). 
      (See also 42 C.F.R. § 417.500 (2000).) | 
  
| [55] | Integral to the Medicare scheme is a thorough administrative review process 
      for an individual "dissatisfied with a determination regarding his 
      or her Medicare benefits." (42 C.F.R. § 417.600(a)(1) (2000); see id., 
      § 417.600 et seq.; 42 U.S.C. § 1395ff(b)(1).) Judicial review of claims 
      arising under the Medicare Act is available only in federal court, and only 
      then if the amount in controversy is at least $1000 and the Secretary has 
      rendered a "final decision" on the claim, in the same manner as 
      is provided for old age and disability claims arising under Title II of 
      the Social Security Act. (42 U.S.C. §§ 405(g), (h), 1395ff(b)(1)(C).) | 
  
| [56] | Pursuant to rulemaking authority granted by Congress, the Secretary has 
      provided that a final decision is rendered on a Medicare claim only after 
      the individual claimant has presented the claim through all designated levels 
      of administrative review, including review by HCFA or its agent, an administrative 
      law judge (ALJ), and the departmental appeals board. (Heckler v. Ringer 
      (1984) 466 U.S. 602, 606-607 (Ringer); 42 C.F.R. § 417.600 et seq.) Portions 
      of the administrative review process must be expedited where the usual time 
      frames "could seriously jeopardize the life or health of the enrollee 
      or the enrollee's ability to regain maximum function." (42 C.F.R. §§ 
      417.609(b), 417.617(b) (2000).) As the legislative history explains, "[i]t 
      is intended that the remedies provided by these review procedures shall 
      be exclusive." (Sen.Rep. No. 404, 89th Cong., 1st Sess. (1965), reprinted 
      in 1965 U.S. Code Cong. & Admin. News pp. 1943, 1995, italics added.) | 
  
| [57] | The broad scope of Medicare's exclusive review process was emphasized 
      in Ringer, supra, 466 U.S. 602, the United States Supreme Court's seminal 
      decision on the issue. In Ringer, four individual Medicare beneficiaries 
      filed a federal court action for declaratory and injunctive relief that 
      challenged the Secretary's formal policy of denying Medicare coverage for 
      a surgical procedure known as bilateral carotid body resection (BCBR). Three 
      of the plaintiffs had undergone BCBR surgery but were denied reimbursement 
      for the surgery by fiscal intermediaries. Although some of the levels of 
      the administrative review process had been completed, none of the three 
      had received a final decision on their benefit claims from the Secretary. 
      (466 U.S. at pp. 609-610.) The fourth plaintiff, who did not have the surgery 
      because he could not afford it, had not submitted a claim for reimbursement. 
      (Id. at p. 610.) The four plaintiffs contended in federal court that the 
      Secretary had a constitutional and statutory obligation to provide payment 
      for BCBR surgery and that the Secretary's formal ruling refusing to find 
      the BCBR surgery "reasonable and necessary" under the Act was 
      unlawful. (Ringer, supra, 466 U.S. at pp. 610-611.) | 
  
| [58] | In Ringer, the Supreme Court considered whether the plaintiffs, who were 
      not seeking an award of benefits, could bring an action directly in federal 
      court without pursuing administrative remedies. In analyzing the issue, 
      the court initially observed that judicial review is unavailable for " 
      `claim[s] arising under' " the Medicare Act, and that claims arise 
      under Medicare if they are " `inextricably intertwined' " with 
      claims for Medicare benefits. (Ringer, supra, 466 U.S. at pp. 614- 615.) 
      Noting that the phrase "claim arising under" had been judicially 
      construed "quite broadly," the high court concluded that a claim 
      arises under Medicare where " `both the standing and the substantive 
      basis for the presentation' " of the claim is the Medicare Act. (Ringer, 
      supra, 466 U.S. at p. 615.) | 
  
| [59] | Turning to the facts of the case, the Supreme Court first noted that the 
      Secretary's formal ruling was inapplicable to the claims of the first three 
      plaintiffs due to timing. But their claims, which did not seek an actual 
      award of benefits, nonetheless "[arose] under" the Medicare Act 
      because the Act furnished both the standing and the substantive basis for 
      their claims. (Ringer, supra, 466 U.S. at p. 615.) As for the fourth plaintiff, 
      whose claim was in fact subject to the Secretary's ruling, the Supreme Court 
      viewed him as clearly seeking "to establish a right to future payments 
      should he ultimately decide to proceed with BCBR surgery." (Id. at 
      p. 621.) That the fourth plaintiff was not seeking the immediate payment 
      of benefits was of no importance; his claim "must be construed as a 
      `claim arising under' the Medicare Act," the court reasoned, "because 
      any other construction would allow claimants substantially to undercut Congress' 
      carefully crafted scheme for administering the Medicare Act. [¶] If we allow 
      claimants . . . to challenge in federal court the Secretary's determination 
      . . . that BCBR surgery is not a covered service, we would be inviting them 
      to bypass the exhaustion requirements of the Medicare Act by simply bringing 
      declaratory judgment actions in federal court before they undergo the medical 
      procedure in question." (Ibid.) As part of its analysis, the court 
      found that the administrative review process provided an adequate remedy 
      for challenging both the Secretary's decision that a particular medical 
      service was not reasonable and necessary, and the means by which the Secretary 
      implemented such a decision. (Id. at p. 617.) | 
  
| [60] | In holding that a claim may arise under Medicare while also arising under 
      some other law (i.e., the federal Constitution), the Ringer decision looked 
      to Weinberger v. Salfi (1975) 422 U.S. 749 (Salfi), for guidance. (Ringer, 
      supra, 466 U.S. at p. 615.) In Salfi, a claimant who had been denied Social 
      Security benefits based on "duration-of- relationship" requirements 
      of the Social Security Act filed an action in federal court on behalf of 
      herself, and others similarly situated, challenging the constitutionality 
      of the statutory requirements. *fn13 
      In response to the claimant's argument that the action arose under the Constitution 
      and not under the Social Security Act, the high court stated: "It would, 
      of course, be fruitless to contend that appellees' claim is one which does 
      not arise under the Constitution, since their constitutional arguments are 
      critical to their complaint. But it is just as fruitless to argue that this 
      action does not also arise under the Social Security Act. For not only is 
      it Social Security benefits which appellees seek to recover, but it is the 
      Social Security Act which provides both the standing and the substantive 
      basis for the presentation of their constitutional contentions." (Salfi, 
      supra, 422 U.S. at pp. 760-761.) The Supreme Court ultimately concluded 
      in Salfi that compliance with the administrative review process was required, 
      even though the claims had a constitutional basis and even though the Secretary 
      had no power to affect an unconstitutional denial of benefits. (Salfi, supra, 
      422 U.S. at p. 764.) | 
  
| [61] | Taken together, Ringer and Salfi make clear that claims challenging an 
      HMO's denial of reasonable and necessary health services covered by Medicare 
      must undergo an administrative review for a final decision prior to any 
      judicial review to ensure Medicare's efficient and orderly functioning. 
      As the Supreme Court emphasized in both decisions, "the purpose of 
      the exhaustion requirement is to prevent `premature interference with agency 
      processes' and to give the agency a chance `to compile a record which is 
      adequate for judicial review.' " (Ringer, supra, 466 U.S. at p. 619, 
      fn. 12, quoting Salfi, supra, 422 U.S. at p. 765.) That purpose is frustrated 
      substantially when HMO plan enrollees are permitted to bypass the administrative 
      process. As one court aptly summarized, "[t]he lack of a developed 
      record means that plaintiffs in effect call upon the court to play doctor 
      in their cases. The prescribed HMO and agency decisionmaking procedures 
      were designed to avoid that problem." (Roen v. Sullivan, supra, 764 
      F.Supp. at pp. 560- 561.) | 
  
| [62] | In California, Ringer's analysis was followed in Redmond v. Secure Horizons, 
      PacifiCare, Inc. (1997) 60 Cal.App.4th 96 (Redmond). In that case, a Medicare 
      HMO plan enrollee underwent a "life-saving" surgery after the 
      HMO initially denied coverage. The enrollee subsequently requested reimbursement 
      for the surgery and the HMO ultimately acquiesced. The enrollee then sued 
      the HMO in state court for breach of contract, breach of the implied covenant 
      of good faith and fair dealing, and negligent and intentional infliction 
      of emotional distress. The HMO demurred, contending that the tort and contract 
      causes of action were inextricably intertwined with the denial of Medicare 
      benefits and were therefore subject to Medicare's administrative procedures. | 
  
| [63] | On review, the Court of Appeal ruled in favor of the HMO: "[W]hile 
      plaintiff's causes of action are not actually a claim for benefits, since 
      she has already obtained reimbursement of her medical expenses, her causes 
      of action are `inextricably intertwined' with a claim that she was entitled 
      to the reimbursement she received. Plaintiff argues that her complaint was 
      not based on her entitlement to benefits but on defendant's `conduct' with 
      respect to her claim for benefits. This argument fails because the alleged 
      wrongfulness of defendant's conduct depends on whether plaintiff was entitled 
      to payment of her claim." (Redmond, supra, 60 Cal.App.4th at p. 102; 
      accord, Wilson v. Chestnut Hill Healthcare (E.D.Pa., Feb. 22, 2000, No. 
      Civ. A 99-CV-1468) 2000 WL 204368, *4 ["courts must discount any `creative 
      pleading' which may transform Medicare disputes into mere state law claims, 
      and painstakingly determine whether such claims are ultimately Medicare 
      disputes"].) | 
  
| [64] | Additionally, federal decisions arising in analogous contexts have followed 
      Ringer in foreclosing state law claims by health care providers pertaining 
      to the withholding of Medicare benefit reimbursements. *fn14 
      For example, in Bodimetric, supra, 903 F.2d 480, a provider filed suit against 
      a Medicare fiscal intermediary, alleging state law claims for fraud and 
      for wrongful misconduct in the processing of its reimbursement claims. Although 
      the action sought recovery of tort damages, not benefit reimbursements, 
      the Seventh Circuit Court of Appeals concluded that the plaintiff could 
      not avoid the Medicare Act's review process "simply by styling its 
      attack as a claim for collateral damages instead of a challenge to the underlying 
      denial of benefits." (903 F.2d at p. 487.) While recognizing that the 
      federal administrative process might not afford the provider all the relief 
      it sought pursuant to its state law claims, the appeals court nonetheless 
      emphasized that "Congress, through its establishment of a limited review 
      process, has provided the remedies it deems necessary to effectuate the 
      Medicare claims process." (Id. at p. 486, fn. 5; see also Marin v. 
      HEW, Healthcare Financing Agency (9th Cir. 1985) 769 F.2d 590.) | 
  
| [65] | Similarly, in Midland Psychiatric Associates, Inc. v. United States (8th 
      Cir. 1998) 145 F.3d 1000 (Midland), a health care provider sued a Medicare 
      fiscal intermediary for tortiously interfering with its contracts with hospitals 
      by denying the hospitals' payment claims for services rendered by the provider 
      to Medicare beneficiaries. In affirming dismissal of the provider's action, 
      the Eighth Circuit Court of Appeals reasoned that the intermediary could 
      not be held liable for tortious interference if it had a right to deny the 
      hospitals' payment claims and that hearing the tortious interference claim 
      would mean reviewing the merits of the intermediary's Medicare claims decisions. 
      (145 F.3d at pp. 1002, 1004.) Relying on Ringer and Salfi, the Eighth Circuit 
      concluded that the tortious interference claim arose under the Medicare 
      Act and was therefore subject to the exclusive federal administrative review 
      procedures, even though, as pleaded, the claim also arose under state law. 
      *fn15 (145 F.3d at p. 1004; see also 
      Jamaica Hospital Nursing Home v. Oxford Health Plans (S.D.N.Y., Sept. 26, 
      2000, No. 99 Civ. 9541 (AGS)) 2000 WL 1404930 [where nursing home alleged 
      that an assignment of insurance rights from a treated patient entitled it 
      to payment from an HMO for the cost of treatment, claim arose under the 
      Medicare Act even though it was presented as a contract claim].) | 
  
| [66] | II. | 
  
| [67] | Under the foregoing authorities, it is evident that what plaintiffs have 
      asserted in this action are "claims arising under" the Medicare 
      Act. Specifically, plaintiffs allege that: (1) PacifiCare breached its duty 
      to comply with state and Medicare regulations governing the provision of 
      health care services and failed to secure for plaintiff George McCall "reasonably 
      necessary" health care services to which he was entitled (negligence, 
      willful misconduct, unfair business practices); (2) PacifiCare misrepresented 
      to government officials and to its own enrollees that it would comport with 
      California Health and Safety Code provisions and with Medicare regulations, 
      yet failed to do so after having secured HMO licensure through the state 
      and an HMO contract through HCFA, and after having induced enrollment by 
      individuals entitled to Medicare benefits (fraud, constructive fraud, unfair 
      business practices); and (3) PacifiCare wrongfully denied plaintiff George 
      McCall the level of health services to which he was entitled under both 
      state law and Medicare by refusing surgical intervention to save his life 
      (a lung transplant) and instead providing a much less expensive course of 
      treatment (intentional and negligent infliction of emotional distress, unfair 
      business practices). | 
  
| [68] | At bottom, plaintiffs challenge PacifiCare's failure to furnish or arrange 
      for "reasonable and necessary" health services covered by Medicare. 
      (42 U.S.C. § 1395y(a)(1)(A).) Critically, plaintiffs' ability to prevail 
      on their state law causes of action inevitably turns upon a determination 
      that plaintiff George McCall was entitled to a Medicare benefit, i.e., a 
      lung transplant, and that PacifiCare had no right to deny such benefit because 
      it was reasonable and necessary for treatment of his condition. (See Ringer, 
      supra, 466 U.S. at pp. 610- 611; Redmond, supra, 60 Cal.App.4th at p. 102.) 
      The consequential damages sought by plaintiffs also are dependent upon such 
      a determination. That being the case, plaintiffs' claims are "inextricably 
      intertwined" with a Medicare benefits determination and are subject 
      to Medicare's administrative review process. | 
  
| [69] | As Ringer instructs, it matters not that plaintiffs carefully avoid any 
      formal claim for reimbursement of sums they expended to obtain the services 
      otherwise covered under Medicare. (Ringer, supra, 466 U.S. at p. 621.) Nor 
      does it make a difference that plaintiffs' claims are based in part on state 
      law, for it is the Medicare Act that furnishes both the standing and the 
      substantive basis for the presentation of their state law contentions. (See 
      id. at p. 620; Salfi, supra, 422 U.S. at pp. 760-761.) Distilled to their 
      essence, the state law causes of action necessarily rely upon plaintiff 
      George McCall's status as an individual entitled to Medicare benefits and 
      upon the Medicare Act itself to define the benefits and health services 
      to which he was legally entitled but wrongly denied. Consequently, such 
      claims do not, as the majority suggests, only "incidentally" refer 
      to a denial of benefits under Medicare. (See maj. opn., ante, at p. 16.) | 
  
| [70] | The Supreme Court, I note, has suggested that an exception to exhaustion 
      may arise when a claim is "wholly `collateral' to [a] claim for benefits," 
      but that such exception will not apply where there is "no colorable 
      claim that an erroneous denial of . . . benefits in the early stages of 
      the administrative process will injure [the claimant] in a way that cannot 
      be remedied by the later payment of benefits." (Ringer, supra, 466 
      U.S. at p. 618.) As discussed, however, plaintiffs' state law claims are 
      not wholly collateral to a claim for benefits because, at bottom, they ultimately 
      derive from the contention that plaintiff George McCall was entitled to 
      a lung transplant and other reasonable and necessary medical services denied 
      him by PacifiCare. Moreover, nothing in the record (limited as it may be) 
      suggests plaintiffs could not have overcome PacifiCare's denial of such 
      services through the administrative process if in fact Medicare coverage 
      existed. Indeed, had George McCall initially elected to receive health care 
      on a fee-for-service basis and consulted a physician of his choice for purposes 
      of receiving a lung transplant, and had he been denied reimbursement for 
      the physician's services by a Medicare fiscal intermediary, there would 
      be no question that he would have been required to seek reconsideration 
      of the denial through Medicare's administrative review process. The fact 
      that a Medicare HMO denied his request for a transplant in a managed care 
      setting should make no difference in the legal analysis. | 
  
| [71] | At oral argument on this matter, counsel for plaintiffs could not and 
      did not dispute that the claims concerning PacifiCare's alleged wrongful 
      refusal to arrange for a lung transplant would necessitate a determination 
      whether the transplant was a reasonable and necessary medical treatment 
      to which plaintiff George McCall was entitled under Medicare. Counsel instead 
      argued, and the majority evidently agrees, that no benefit determination 
      would be involved in deciding whether PacifiCare fraudulently induced plaintiff 
      to enroll in PacifiCare, whether PacifiCare wrongfully withheld information 
      regarding treatment options, and whether PacifiCare wrongfully forced plaintiff 
      to disenroll from PacifiCare. | 
  
| [72] | That argument fails to convince. Essentially all of plaintiffs' claims 
      are predicated on the central theory that PacifiCare, as a Medicare HMO, 
      was required to comply with all Medicare rules and regulations, that reasonable 
      and necessary health services covered by Medicare would not be denied, and 
      that all available Medicare treatment options would be discussed and provided. 
      As a result of PacifiCare's alleged misconduct, plaintiff George McCall 
      enrolled in PacifiCare and allegedly was harmed thereby. Moreover, to the 
      extent plaintiffs allege that PacifiCare made fraudulent misrepresentations 
      to Medicare in order to obtain a Medicare HMO contract and to induce enrollment, 
      such claims are, as plaintiffs apparently recognize, barred under the reasoning 
      of Buckman Co. v. Plaintiffs Legal Committee (2001) 531 U.S. ___ [121 S.Ct. 
      1012] (finding similar fraud claims preempted by the Federal Food, Drug, 
      and Cosmetic Act, as amended by the Medical Device Amendments of 1976). 
      As for the disenrollment claim, plaintiff George McCall allegedly had to 
      disenroll in order to get the lung transplant he sought. Since the harm 
      resulting from all of PacifiCare's alleged misconduct is inseparable from 
      the harm resulting from its denial of the lung transplant, there appears 
      no basis for finding any of the claims exempt from the administrative review 
      process. | 
  
| [73] | In purporting to analyze plaintiffs' complaint, the majority suggests 
      that malpractice may be committed under state law based on a provider's 
      failure to properly advise of treatment options or its failure to provide 
      appropriate referrals to specialists, whether or not such options or referrals 
      were covered by Medicare, and that malpractice as such may prevent a beneficiary 
      from seeking non-covered services at his own expense. (Maj. opn., ante, 
      at pp. 16-17.) This sort of malpractice claim, the majority asserts, would 
      not implicate a coverage determination or fall within the scope of the Medicare 
      review process. | 
  
| [74] | Even assuming the majority states the law correctly in the abstract, the 
      complaint here lacks such a claim. The allegations make no specific reference 
      to any "non-covered" medical treatment about which plaintiff George 
      McCall should have been advised. Nor do they suggest that plaintiff would 
      have undergone a particular non-covered treatment at his own expense but 
      for PacifiCare's alleged misconduct, or that any harm flowed from his ignorance 
      of non-covered treatments. Rather, the crux of the complaint is that plaintiff 
      was harmed by PacifiCare's failure to secure the lung transplant and other 
      reasonable and necessary medical treatment to which he was entitled under 
      Medicare. | 
  
| [75] | To support its contrary conclusion, the majority invokes the Ninth Circuit 
      Court of Appeals' decision in Ardary v. Aetna Health Plans of California, 
      Inc. (9th Cir. 1996) 98 F.3d 496 (Ardary). In Ardary, the heirs of a deceased 
      Medicare beneficiary brought state law claims for wrongful death against 
      a private Medicare provider seeking compensatory and punitive damages on 
      the basis that the provider improperly denied medical services (an emergency 
      airlift transfer) and misrepresented its managed care plan to the beneficiary. 
      The provider removed the action to federal court, arguing, among other things, 
      that relief was limited to federal administrative remedies under Ringer. 
      The Ninth Circuit disagreed. | 
  
| [76] | Notably, the Ninth Circuit acknowledged that the heirs' state law claims 
      were all predicated on the provider's failure to authorize the emergency 
      airlift transfer. (Ardary, supra, 98 F.3d at p. 498.) Yet the court determined 
      their complaint did not arise under the Medicare Act because it did not 
      " `include any claims in which "both the standing and the substantive 
      basis for the presentation" of the claims' is the Act." (Ardary, 
      at p. 499.) In its view, standing for the heirs' claims was provided by 
      state common law (e.g., negligence, infliction of emotional distress, misrepresentation, 
      and professional negligence), not the Act. (Id. at pp. 499-500.) The court 
      also concluded the claims were not "inextricably intertwined" 
      with a benefits claim because the heirs were not seeking to recover benefits. 
      (Id. at p. 500.) Finally, the court emphasized the inappropriateness of 
      relegating the wrongful death claims to the administrative process because 
      the injury complained of - the beneficiary's death - could not be remedied 
      by the retroactive authorization or payment of the airlift transfer. (Ibid.) | 
  
| [77] | Ardary is analytically flawed and cannot support the majority's disregard 
      of the principles articulated by the Supreme Court in Ringer and Salfi. 
      Contrary to Ardary's reasoning, those decisions affirm that claims may arise 
      under the Medicare Act and be subject to its administrative review process, 
      even though the claims also arise under some other law. Thus, even where 
      claims have a state law basis, as exemplified in Ardary and in the instant 
      case, they also arise under the Medicare Act where, at bottom, they challenge 
      the correctness of the defendant's denial of health services covered by 
      Medicare. (See Ringer, supra, 466 U.S. at p. 615; Redmond, supra, 60 Cal.App.4th 
      at p. 102; Wilson v. Chestnut Hill Healthcare, supra, 2000 WL 204368, *4; 
      see also Salfi, supra, 422 U.S. at pp. 760-761; Midland, supra, 145 F.3d 
      1000; Bodimetric, supra, 903 F.2d 408.) Moreover, the high court firmly 
      rejected the notion that the absence of a formal request for payment of 
      benefits is controlling. (Ringer, supra, 466 U.S. at p. 621.) In any event, 
      the result in Ardary was largely influenced by the fact that it was a wrongful 
      death action brought by the heirs of a Medicare beneficiary. (Ardary, supra, 
      98 F.3d at p. 500.) Here, of course, the action was brought by the Medicare 
      beneficiary himself and contains no wrongful death component. | 
  
| [78] | The majority also supports its holding with the observation that the Secretary 
      has no authority to assess the validity or merit of plaintiffs' tort claims 
      or to grant relief for such claims. (Maj. opn., ante, at pp. 11-12, fn. 
      7, citing Kelly v. Advantage Health, Inc. (E.D.La., May 11, 1999, No. Civ. 
      A 99-0362) 1999 WL 294796.) The Secretary, however, is authorized to impose 
      civil monetary penalties and to suspend payment to or enrollment of a contracting 
      HMO if the HMO "fails substantially to provide medically necessary 
      items and services that are required" to be provided to an individual 
      covered under the contract, where "the failure has adversely affected 
      (or has substantial likelihood of adversely affecting) the individual." 
      (42 U.S.C. § 1395mm(i)(6)(A); see also 42 C.F.R. § 417.500.) The Secretary 
      may also impose such penalties if the HMO "misrepresents or falsifies 
      information that is furnished" to the Secretary or to an individual. 
      (Ibid.) Accordingly, it appears the Secretary has been amply armed by Congress 
      to address the type of wrongdoing alleged here. | 
  
| [79] | More to the point, Congress has determined that questions regarding a 
      claimant's entitlement to benefits under the Medicare Act must be decided 
      through Medicare's administrative process to ensure the efficient and even 
      administration of the federally insured program. An individual who is "dissatisfied 
      with [an HMO's] determination regarding his or her Medicare benefits" 
      (42 C.F.R. § 417.600(a)) should not be permitted "to undercut Congress's 
      carefully crafted scheme for administering the Medicare Act" (Ringer, 
      supra, 466 U.S. at p. 621) by making state law contentions that necessitate 
      a state court's review of an HMO's decision to deny benefits covered by 
      Medicare. Where, as here, such contentions are central to a plaintiff's 
      claims for recovery, they remain properly subject to the Act's mandatory 
      administrative process where they may receive a thorough and expedited review. 
      (See Ringer, supra, 466 U.S. at p. 619 & fn. 12; see also Salfi, supra, 
      422 U.S. at p. 765; Redmond, supra, 60 Cal.App.4th at p. 102; Wilson v. 
      Chestnut Hill Healthcare, supra, 2000 WL 204368, *3, *6.) | 
  
| [80] | The majority also justifies its decision by invoking the general presumption 
      that Congress, in enacting laws, does not intend to preempt state regulation 
      of the same subject matter unless a contrary intent appears, and by relying 
      on title 42, section 1395 of the United States Code, *fn16 
      and on the Medicare Act's requirement that HMO's and other Medicare providers 
      be state licensed (42 U.S.C. § 1395mm(b)). (Maj. opn., ante, at pp. 12-15.) | 
  
| [81] | It is inconceivable that Congress did not intend to oust state courts 
      of jurisdiction to review the merits of an HMO's denial of Medicare benefits. 
      Not only are the provisions of the Act crystal clear on the point (42 U.S.C. 
      §§ 1395ff(a), (b)(1), 405(g), (h)), but the legislative history expressly 
      indicates that the remedies provided by the administrative review procedures 
      are intended to be exclusive. (Sen.Rep. No. 404, 89th Cong., 1st Sess., 
      supra, reprinted in 1965 U.S. Code Cong. & Admin. News pp. 1943, 1995.) 
      The legislative declaration codified at title 42, section 1395 of the United 
      States Code (ante, fn. 5) and the state license requirement (42 U.S.C. § 
      1395mm(b)) offer no support for a contrary inference. | 
  
| [82] | Nor is the majority's holding supported by the Balanced Budget Act of 
      1997 (the BBA), which added a provision to the Medicare Act expressly preempting 
      state standards relating to benefit requirements, coverage determinations, 
      and requirements relating to the inclusion or treatment of providers. (42 
      U.S.C. § 1395w-21 et seq.) As the HCFA comments quoted by the majority explain 
      (maj. opn., ante, at pp. 13-15), even though the Medicare Act did not previously 
      contain an express preemption clause, preemption of state laws and standards 
      was proper "based on general constitutional Federal preemption principles." 
      (63 Fed.Reg. 35012 (June 26, 1998).) The quoted comments also clarify the 
      following: that while a claim regarding a Medicare + Choice *fn17 
      organization's "denial of care that a beneficiary believes to be covered 
      care is subject to the Medicare appeals process," "the matter 
      may also be the subject of a tort case under State law if medical malpractice 
      is alleged, or of a state contract law claim if an enrollee alleges that 
      the [Medicare + Choice] organization has obligated itself to provide a particular 
      service under State law without regard to whether it is covered under its 
      [Medicare + Choice] contract." (63 Fed. Reg., supra, p. 35013.) | 
  
| [83] | Contrary to the majority's assertion, HCFA's comments do not "strongly 
      imply that state law claims such as those involved in the present case were 
      not preempted under then applicable law." (Maj. opn., ante, at p. 15.) 
      If anything, both the comments and the BBA itself settle any doubt regarding 
      Medicare's preemptive scope over claims that essentially rely on state standards 
      and requirements to establish coverage of benefits. Indeed, as HCFA elucidates, 
      "[s]tate laws requiring, for example, a second opinion from non-contracted 
      physicians" would be superseded by the BBA preemptions "because 
      these requirements in essence mandate the `benefit' of access to a particular 
      provider's services even where the services of that provider would not otherwise 
      be a covered benefit." (63 Fed. Reg., supra, p. 35013.) Although HCFA 
      further explains that preemption does not extend to all medical malpractice 
      and contract claims, that has always been the case where the claims were 
      not inextricably intertwined with a benefits determination. As discussed, 
      however, the claims asserted here do not fall within those long acknowledged 
      categories of exempted claims. | 
  
| [84] | III. | 
  
| [85] | The Medicare Act represents a "carefully crafted scheme" for 
      administering a massive federally insured program (Ringer, supra, 466 U.S. 
      at p. 621). Central to that scheme is Congress's determination that administrative 
      remedies, followed by federal court review if necessary, are appropriate 
      to fully and consistently address the claims of those who seek to challenge 
      an HMO's benefits decision, and that administrative sanctions are appropriate 
      to address certain misconduct by errant HMO's. While the system may not 
      afford the range of relief available under state law, it is designed to 
      provide that coverage decisions are reviewed in a thorough and expeditious 
      manner by HCFA or its agent, and by ALJ's and departmental review boards 
      that have special expertise in such matters. It is not the prerogative of 
      this court to second-guess the measured tradeoffs enacted by Congress. | 
  
| [86] | Today's decision all but assures that Medicare's administrative review 
      process will cease to function as a meaningful limit on judicial review. 
      I cannot, and will not, join in its undoing. | 
  
| [87] | BAXTER, J. | 
  
| [88] | I CONCUR: BROWN, J. | 
  
| [89] | Review Granted XXX 74 Cal.App.4th 257 | 
  
|  
       | 
  |
| Opinion Footnotes | |
|  
       | 
  |
| [90] | *fn1 Mr. McCall died shortly before 
      the Court of Appeal rendered its decision in this case, immediately after 
      undergoing a lung transplant paid for by Medicare. | 
  
| [91] | *fn2 GNP and Dr. Shukla also demurred 
      on other, more limited grounds, none of which is before this court. | 
  
| [92] | *fn3 In a case involving a non- HMO, 
      fee- for- service claim, the United States Supreme Court described the administrative 
      appeals process as follows: "[T]he Medicare Act authorizes the Secretary 
      to enter into contracts with fiscal intermediaries providing that the latter 
      will determine whether a particular medical service is covered by Part A, 
      and if so, the amount of the reimbursable expense for that service. 42 U. 
      S. C. § 1395h, 42 CFR § 405.702 (1983). If the intermediary determines that 
      a particular service is not covered under Part A, the claimant can seek 
      reconsideration by the . . . (HCFA) in the Department of Health and Human 
      Services. 42 CFR §§ 405.710- 405.716 (1983). If denial of the claim is affirmed 
      after reconsideration and if the claim exceeds $100, the claimant is entitled 
      to a hearing before an administrative law judge (ALJ) in the same manner 
      as is provided for claimants under Title II of the Act. 42 U. S. C. § 1395ff(b)(1)(C), 
      (b)(2); 42 CFR § 405.720 (1983). If the claim is again denied, the claimant 
      may seek review in the Appeals Council. 42 CFR §§ 405.701(c), 405.724 (1983) 
      (incorporating 20 CFR § 404.967 (1983)). If the Appeals Council also denies 
      the claim and if the claim exceeds $1,000, only then may the claimant seek 
      judicial review in federal district court of the `Secretary's final decision.' 
      42 U. S. C. §§ 1395ff(b)(1)(C), (b)(2)." (Ringer, supra, 466 U.S. at 
      pp. 606- 607; see generally 42 C.F.R. § 405.701 et seq. (1999) [describing 
      the Medicare fee- for- service appeals process].) A Medicare beneficiary 
      enrolled in an HMO may challenge the Secretary's final determination in 
      the same manner. (42 U.S.C. § 1395mm(c)(5)(B); see 42 C.F.R. §§ 417.600- 
      417.638 (1999).) | 
  
| [93] | *fn4 The dissent (pp. 16- 17) suggests 
      the possible imposition by the Secretary of civil monetary penalties against 
      contracting HMO's for violations of the Medicare Act justifies a conclusion 
      that plaintiffs' state law claims are preempted. The suggestion, however 
      ignores Ringer's focus on the presence or absence of a remedy for injuries 
      suffered. | 
  
| [94] | *fn5 A number of subsequent decisions 
      have favorably cited and relied on Ardary. (E.g., Plocica v. Nylcare of 
      Texas, Inc. (N.D.Tex. 1999) 43 F.Supp.2d 658, 663 [complaint alleging wrongful 
      death under state law was not preempted by Medicare; case remanded to state 
      court]; Zamora- Quezada v. HealthTexas Medical Group (W.D.Tex. 1998) 34 
      F.Supp.2d 433, 440 [complaint by physicians and Medicare HMO beneficiaries, 
      alleging that HMO's created contractual arrangement that resulted in discrimination 
      against the disabled in violation of the Americans with Disabilities Act, 
      the Rehabilitation Act and various state law theories, did not arise under 
      Medicare; federal district court denied defendants' motion to dismiss for 
      failure to exhaust administrative remedies]; Wartenberg v. Aetna U.S. Healthcare, 
      Inc., supra, 2 F.Supp.2d at pp. 277- 278 [complaint alleging wrongful death 
      under state law not preempted by Medicare; case remanded to state court]; 
      Albright v. Kaiser Permanente Medical Group (N.D.Cal., Aug. 3, 1999, No. 
      C98- 0682 MJJ) 1999 WL 605828, *3- *4 [a complaint alleging unfair business 
      practices, violation of the covenant of good faith and fair dealing, and 
      fraud did not arise under Medicare; case remanded to state court]; Kelly 
      v. Advantage Health, Inc. (E.D.La., May 11, 1999, Civ. A No. 99- 0362) 1999 
      WL 294796, *4- *5, *7 [a complaint alleging negligence and violation of 
      Louisiana Health Maintenance Organization Act, La. Rev. Stat. § 22:2001 
      et seq., did not arise under Medicare; case remanded to state court]; Berman 
      v. Abington Radiology Associates (E.D.Pa., Aug. 14, 1997, Civ. A. No. 97- 
      3208) 1997 WL 534804, *3 [a complaint alleging professional negligence did 
      not arise under Medicare; case remanded to state court]; see also Wright 
      v. Combined Ins. Co. of America (N.D.Miss. 1997) 959 F.Supp. 356, 363 [not 
      citing Ardary, but concluding fact that disposition of plaintiff's state 
      law claims might require some interpretation of the Medicare Act did not 
      mean such claims arose under the Act; case remanded to state court].) Other 
      decisions have distinguished Ardary without criticizing its reasoning. (E.g., 
      Jamaica Hospital Nursing Home v. Oxford Health Plans (S.D.N.Y., Sept,. 26, 
      2000, No. 99 Civ. 9541(AGS)) 2000 WL 1404930, *3 [nursing home's complaint 
      alleging it provided medical treatment to beneficiary and, under its assignment 
      of insurance rights from beneficiary, was entitled to payment from HMO for 
      the cost of the treatment was, at bottom, a claim for reimbursement of Medicare 
      benefits; because nursing home had failed to exhaust administrative remedies, 
      federal district court dismissed complaint for lack of subject matter jurisdiction]; 
      Helping Hands Professional Home Health Services, Inc. v. Shalala (S.D.Cal., 
      Aug. 1, 1997, No. 97- 1043- IEG(LSG)) 1997 WL 778990, *4 [service provider's 
      complaint, alleging that fiscal intermediary failed to comply with regulations 
      governing payments under Medicare system, arose under Medicare; because 
      provider had failed to exhaust administrative remedies, federal district 
      court dismissed complaint for lack of subject matter jurisdiction].) | 
  
| [95] | *fn6 The federal district court in Albright 
      v. Kaiser Permanente Medical Group, supra, 1999 WL 605828, *4, observed 
      that "Redmond has not been cited as persuasive authority in any subsequent 
      opinions interpreting whether state law claims arise under the Act." 
      A decision not citing Redmond, but employing a similar analysis to reach 
      a similar conclusion, is Wilson v. Chestnut Hill Healthcare (E.D.Pa., Feb. 
      22, 2000, Civ. A No. 99- CV- 1468) 2000 WL 204368. | 
  
| [96] | *fn7 Kelly v. Advantage Health, Inc., 
      supra, asserts the contrary. "Indeed, the legislative history indicates 
      that the administrative remedies and specific judicial review procedures 
      were established for `quite minor matters,' such as amount determinations 
      of specific Medicare benefits. See Bowen v. Michigan Academy of Family Physicians, 
      476 U.S. 667, 680 (1986); Ardary, 98 F.3d at 501. The administrative agency 
      in charge of applying the administrative procedure set forth in the Act 
      does not even possess the authority to assess the validity or merit of tortious 
      claims or to grant relief for the types of state law causes of action at 
      issue here. Thus, under the administrative process, plaintiff would most 
      likely be precluded from receiving damages for any of the wrongs that have 
      allegedly been committed against him." (Kelly v. Advantage Health, 
      Inc., supra, 1999 WL 294796, at p. *7.) | 
  
| [97] | *fn8 (See Randi W. v. Muroc Joint Unified 
      School Dist. (1997) 14 Cal.4th 1066.) | 
  
| [98] | *fn9 We note that the recent decision 
      in Buckman Co. v. Plaintiffs' Leg. Com. (2001) 531 U.S. ___ [121 S.Ct. 1012, 
      148 L.Ed.2d 854] concluded that a state law action seeking damages for injuries 
      allegedly caused by Food and Drug Administration (FDA) approved bone screws, 
      predicated on a "fraud- on- the- FDA" theory, was preempted by 
      the Federal Food, Drug, and Cosmetic Act, as amended by the Medical Device 
      Amendments of 1976, 21 United States Code section 301. The high court reasoned 
      that "[p]olicing fraud against federal agencies is hardly `a field 
      which the States have traditionally occupied,' [citation], such as to warrant 
      a presumption against finding federal pre- emption of a state- law cause 
      of action." (531 U.S. at p. ___ [148 L.Ed.2d at p. 860 ].) The court 
      contrasted "situations implicating `federalism concerns and the historic 
      primacy of state regulation of matters of health and safety,' " where 
      a "presumption against pre- emption obtains." (Id. at p. ___ [148 
      L.Ed.2d at p. 861], citing Medtronic, Inc. v. Lohr, supra, 518 U.S. at p. 
      485.) To the extent the McCalls' complaint alleges fraud on the HCFA, defendants 
      may, on remand, assert it is preempted under the rule in Buckman. | 
  
| [99] | *fn10 This case does not call upon 
      us to determine the sufficiency of any of the McCalls' allegations to state 
      a cause of action under California law, and we express no opinion on whether 
      the claims ultimately will be proven. | 
  
| [100] | *fn11 Defendants' reliance on Bodimetric 
      Health Services v. Aetna Life & Cas. (7th Cir. 1990) 903 F.2d 480, Midland 
      Psychiatric Associates, Inc. v. U.S. (8th Cir. 1998) 145 F.3d 1000, and 
      Marin v. HEW, Health Care Financing (9th Cir. 1985) 769 F.2d 590, is misplaced: 
      those cases are distinguishable from the present one, in that they were 
      actions seeking tort damages for harm allegedly sustained as a result of 
      improper denial of claims, not, as here, claims arising from violations 
      of duties separate from the duty to pay Medicare benefits. | 
  
| [101] | *fn12 Part A of Medicare is a mandatory 
      hospital insurance program covering the cost of hospitalization and related 
      expenses. (42 U.S.C. § 1395c et seq.) Part B establishes a voluntary supplemental 
      medical insurance program covering specified medical services, devices, 
      and equipment. (Id., § 1395j et seq.) | 
  
| [102] | *fn13 Claims seeking payment of ordinary 
      Social Security benefits are subject to the same administrative exhaustion 
      provisions as those seeking Medicare benefits. (Maj. opn., ante, at p. 7.) | 
  
| [103] | *fn14 The United States Supreme Court 
      subsequently invoked Ringer in a decision holding that damage claims arising 
      from decisions concerning payment of ordinary Social Security benefits are 
      foreclosed by the Secretary's exclusive administrative jurisdiction over 
      such decisions. In Schweiker v. Chilicky (1988) 487 U.S. 412, claimants 
      whose Social Security disability benefits were improperly terminated during 
      disability reviews but were later restored, sued federal and state program 
      administrators for alleged violations of their Fifth Amendment right to 
      due process, and sought recovery of damages for emotional distress and for 
      loss of food, shelter, and other necessities proximately caused by the denial 
      of benefits without due process. In that case, the high court determined 
      that since the harm resulting from the alleged constitutional violation 
      was inseparable from that resulting from the denial of benefits, both claims 
      were remediable, if at all, only through the federal administrative review 
      process. (487 U.S. at pp. 428- 429.) | 
  
| [104] | *fn15 In a footnote, the majority 
      expresses awareness of Bodimetric, supra, 903 F.2d 480, Midland, supra, 
      145 F.3d 1000, and Marin v. HEW, Healthcare Financing Agency, supra, 769 
      F.2d 590. (Maj. opn., ante, at p. 19, fn. 11.) The majority does not dispute 
      those courts' conclusions that claims "arising under" the Medicare 
      Act, as that phrase was defined in Ringer, supra, 466 U.S. 602, may encompass 
      state law claims seeking tort damages for harm allegedly sustained as a 
      result of improper denial of claims. (Maj. opn., ante, at p. 19, fn. 11.) 
      Rather, the majority attempts to distinguish the instant case on the basis 
      that it involves "claims arising from violations of duties separate 
      from the duty to pay Medicare benefits." (Ibid.) Contrary to the majority's 
      suggestion, and as I explain in part II, post, plaintiffs here similarly 
      seek tort damages arising from the alleged improper denial of a benefit, 
      i.e., a lung transplant, to which plaintiffs claim entitlement under Medicare. 
      Although the complaint also alleges violations of "duties" that 
      purport to extend beyond PacifiCare's alleged duty to pay Medicare benefits, 
      the harm supposedly resulting from those violations appears inseparable 
      from the harm resulting from PacifiCare's denial of the lung transplant. 
      (See pt. II, post.) | 
  
| [105] | *fn16 That section provides: "Nothing 
      in this subchapter shall be construed to authorize any Federal officer or 
      employee to exercise any supervision or control over the practice of medicine 
      or the manner in which medical services are provided, or over the selection, 
      tenure, or compensation of any officer or employee of any institution, agency, 
      or person providing health services; or to exercise any supervision or control 
      over the administration or operation of any such institution, agency, or 
      person." (42 U.S.C. § 1395.) | 
  
| [106] | *fn17 HMO's contracting with Medicare, 
      such as PacifiCare here, automatically became Medicare + Choice plans effective 
      January 1, 1999. (See 42 U.S.C. § 1395mm(k).) | 
  
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