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DoD Directives

TITLE:  DoD Instruction 4140.61, "Customer Wait Time and Definite Delivery", 12/14/2000

SUMMARY: This Instruction implements policy, assigns responsibilities, and prescribes procedures under DoD Directive 4140.1, "Materiel Management Policy," January 4, 1993 to establish a means of measuring and improving the responsiveness of the DoD logistics system to customer requirements. Implements "FY 2000 DoD Logistics Strategic Plan," August 19991  for the purpose of establishing a DoD-wide performance for customer wait time. Implements DoD Reform Initiative Directive #54, "Logistics Transformation Plans," March 23, 20002 for the purpose of establishing a DoD-wide approach to the development of a standard of performance for the DoD logistics system to respond to customer requirements for materiel.

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OPR:  USD(AT&L), 703-697-7261